Senior Risk Manager – International Risk (Front Door)

Position description

Capital One is seeking an energetic, self-motivated Senior Risk Manager for the International Risk Program within the Operational Risk Management second line of defense. The International Risk team is a dedicated group of risk professionals responsible for overseeing and effectively challenging Capital One’s international business activities, including our non-US products, services, offshore associates and contractors, and facilities to manage our international risk exposure

International Risk is a topic of increased focus across the banking industry, garnering substantial interest from investors, regulators, and the public. To support this, a specialized team within ERM integrates international risk management into our broader governance framework. We are seeking a Senior Risk Manager to lead the operational “Pod” responsible for the lifecycle of international activity—from initial intake and due diligence to executive reporting.

This role is central to managing the “Front Door” for all international risk activities. You will lead a team responsible for change intake, routing, and the end-to-end due diligence process for new and existing international presences. Your mission is to ensure that any expansion or change to our global footprint is rigorously vetted, documented, and reported.

Success in this position requires a balance of operational excellence, stakeholder management, and a customer-focused risk lens. You will serve as the primary bridge between “Intent Owners” and key control functions like Legal, Compliance, HR, and Finance.

Key Responsibilities

• Intake & Routing: Design and manage a centralized “Front Door” process for all international activity requests, ensuring appropriate categorization and routing

• Activity Reviews: Conduct comprehensive reviews of new international activities and manage requests for expansion or changes to existing international presence

• Pipeline Management: Maintain the centralized repository of the company’s international presence, ensuring data integrity and real-time visibility for leadership

• Initial Due Diligence: Execute the first-level risk assessment for international entries, identifying potential roadblocks or high-risk triggers early in the lifecycle

• Cross-Functional Coordination: Act as the primary liaison between Intent Owners and impacted stakeholders (Legal, Compliance, HR, Finance, etc.) to ensure a unified risk perspective

• Aggregation & Reporting: Aggregate risk data to support Country Council reporting and other executive forums, providing a clear picture of the international risk landscape

Basic Qualifications

• Bachelor’s Degree or military experience

• At least 5 years of experience in Project Management or Process Management

• At least 5 years of experience in Relationship Management, specifically with senior stakeholders

• At least 3 years of experience in International Risk Management or International Operations

• At least 2 years of experience in Risk Management (Credit, Operational, or Enterprise Risk)

Preferred Qualifications

• Experience managing a “Front Door” intake or centralized PMO function.

• Experience with Governance, Risk, and Compliance (GRC) software and reporting tools.

• Advanced degree (Masters in International Relations, MBA, or JD)

Application instructions

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