ICT Intern

Internship Title:   ICT Intern

Section/Team: Operations

Duty Station:    Algeirs/Algeria

Modality:  Full-time  

Duration:   06 months

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.  And we never give up. 

For every child,  a FUTURE

At the national level, UNICEF supports the Government of Algeria through development-oriented programmes aimed at strengthening systems, policies and services for children, particularly in the areas of health, education, child protection, social policy and adolescent development.

In parallel, UNICEF leads and supports a protracted humanitarian response in Tindouf, delivering life saving assistance and resilience-building interventions for Sahrawi refugee children and families, in close coordination with UN agencies, national partners and humanitarian actors.

The humanitarian context in Tindouf presents specific operational challenges, including remote field locations, complex logistics, constrained infrastructure, and the need for strong compliance with humanitarian principles, risk management, and accountability to affected populations.

Within this context, the Operations function plays a critical role in enabling UNICEF to deliver results for children effectively, efficiently and accountably, ensuring that operational systems are robust, adaptable and fit for purpose across both development and humanitarian settings.

How can you make a difference? 

Purpose:

The purpose of this internship is to:

• Provide hands-on experience in ICT support within a UN environment.
• Strengthen ICT service delivery in the country office.
• Support Innovation, Digital Transformation and Operational Efficiency.

Key Responsibilities:

Under the supervision of the ICT Associate/Specialist, the intern will:

IT Helpdek and User Support

• Provide first-level technical support to staff (hardware, software, printers, connectivity issues)
• Assist in installation, configuration, and troubleshooting of IT equipment
• Support onboarding/offboarding of staff (account setup, system access)

Systems and Network Support

• Assist in monitoring network performance and connectivity
• Support the maintenance of LAN/WAN and Wi-Fi infrastructure
• Help manage user accounts and permissions (Active Directory, email systems)

Digital Tools and Applications

• Support use of Microsoft 365 (Teams, SharePoint, Outlook, OneDrive)
• Assist in maintaining internal collaboration platforms
• Provide basic user training on digital tools

Data Management and Security

• Assist in data backup and recovery procedures
• Support implementation of ICT security policies and best practices
• Help ensure compliance with UNICEF data protection standards

Asset Management

• Maintain ICT inventory records and documentation
• Support tracking and tagging of IT equipment

Innovation & Digital Initiatives

• Contribute to digital transformation initiatives (automation tools, dashboards, etc.)
• Support basic data visualization or reporting tasks

Other Duties

• Perform other tasks as assigned by the supervisor

To qualify as an advocate for every child you will have… 

• An advanced university degree (Licence or higher) in Computer Sciences, Telecommunication, ICT or related field.
• Developing country work experience and/or familiarity with emergency is considered an asset. 
• Fluency in French is required. Knowledge in English is an asset. 

For every Child, you demonstrate… 

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA). 

To view our competency framework, please visit here. 

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF offers reasonable accommodation for personnel with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the recruitment process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

The selected candidate is subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to selected candidates who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their contracts.