Area Manager East Ukraine Dnipro

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  • Contract
  • Ukraine

Norwegian Refugee Council

Duty station: Dnipro, Ukraine.

  1. Background/Context

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

NRC in Ukraine is delivering 5 programmes and digital cash assistance through four areas offices (Lviv, Kyiv, Dnipro, Odesa), five field offices (Ternopil, Chernihiv, Kharkiv, Mykolaiv, Shotska) and country office in Kyiv.

Area Office East (AOE) is established in April 2022 as part of NRC’s scale up of programme operations.

AOE, is one of four area offices, located in Dnipro with field office in Kharkiv, and small ICLA office in Zaporozhia city. AOE is geographically covering regions of Dnipro, Zaporozhia, Poltava, Donetsk, Luhansk, Kharkiv, Krivohrad.

AOE has in total 95 staff delivering Shelter, Information counselling and legal assistance (ICLA), Protection, Education, Livelihoods and food security programmes.

  1. Generic Responsibilities

The following is a brief description of the role:

  • Line management for senior project staff and support functions (and Field Office Coordinators) in the area
  • Member of the Country Management Group (CMG)
  • Compliance with and adherence to NRC policies, guidance and procedures
  • Provide area specific input on CC strategies, Country Strategy and Plan of Action
  • Organize grants opening and closure meetings at area level
  • Implementation of projects (including master support budget and coordinating input for donor proposals and reports) in the area, in compliance with contractual commitments (i.e. quality, synergies, timeliness, use of resources) and aligned to regional and global strategies
  • Assess needs, develop emergency response and implement response plans for in kind assistance and cash-based interventions and market based programmes
  1. Specific Responsibilities
  • Implement strategy and recommendations to adjust AON to the context and needs
  • Implement NRC Ukraine localization approach
  • Maintain readiness of AON for emergency response
  • Recruit staff and set-up administrative and other processes in the area office to ensure efficient and cost-effective operations
  • Ensure the establishment of good relationship with key international and national stakeholders in the area, including local and regional authorities
  • Roll out needs assessments in the area
  • Make sure to implement CO SOPs and where needed establish specific area SOPs.
  1. Professional Competencies
  • Minimum 3 years of experience from working on Area management or general managerial positions in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Experience in implementing in-kind assistance and managing cash-based interventions and market based programmes
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal
  • Basic knowledge of the context in Ukraine
  • Experience with start-up

Find more details about the role HERE.

  1. What We Offer
  • Duration and Type of contract: 24 months employment contract with possibility of extension.
  • Salary/benefits: According to NRC salary scale, terms and conditions.
  • Duty station: Dnipro, Ukraine.

Find out more about the benefits of working for NRC HERE.

Important information about the application process:

  • Internal candidates only: please click on the suitcase icon labelled “I am an employee” to be redirected to NRC’s internal careers site.
  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
  • Submit your application and CV in English, taking care to attach your latest CV.
  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
  • Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC has been present in Ukraine since 2014. Since the escalation of the war in 2022, we have been continuously scaling up our response across the country and working with national partners.

Eight years of conflict in the east of Ukraine escalated into a full-scale war on 24 February 2022, causing death, destruction and displacement for millions of people across the country. 17.6 million people were estimated to be in need of humanitarian assistance in 2023, including 6.3 million internally displaced people and 11.3 million people who returned or remained home. Almost 16 million people received humanitarian assistance in 2022.

Throughout the winter months, the Russian Federation attacked critical energy infrastructure, leaving thousands with no heating, water or gas. Many residential buildings were also damaged and destroyed, killing and injuring civilians and forcing millions more to leave their homes. While indiscriminate attacks continued in different regions of Ukraine, the south was struck by the Kakhovka Dam breach on 6 June 2023, causing flooding and the displacement of thousands of people in the area, and leaving many regions without access to clean drinking water. Those who decided to remain are struggling to access food, water, health care, education and other essential services.

The most vulnerable people are still in need of safe housing, protection services and livelihoods support among other needs. Displaced people in rural areas are also struggling to access services. Many of those in need of assistance live in the areas beyond the control of Ukrainian government, where the response is limited due to access constraints.

Internal candidates are encouraged to apply, and we are also open to external applicants who can show a commitment to NRC and being part of a challenging, but important mission to make a difference.

NRC might review applications before the advertised deadline, therefore interested candidates are encouraged to apply early.

How to apply


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