Assistant au protocole

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  • Contract
  • Geneva

UNOG - United Nations Office at Geneva


Org. Setting and Reporting
The position is located in the Protocol and Liaison Service, Office of the Director-General, United Nations Office at Geneva (UNOG). The incumbent will report to the Chief of the Protocol and Liaison Service.
Responsibilities
Under the supervision of the Chief of the Protocol and Liaison Service, the incumbent will be responsible for the following duties: – Taking part in preparations for visits to the Palais des Nations by the Secretary-General of the United Nations, the President of the General Assembly, the Deputy Secretary-General of the United Nations, as well as Heads of State and other high-level dignitaries. Ensuring that visits run smoothly and assisting the Chief of Protocol in coordinating with departments at the Palais des Nations and with external contacts. – Drafting official correspondence; preparing invitation cards; filtering appointment requests; making flight reservations for the Secretary-General and the Secretary-General’s team. – Preparing, distributing and updating (intranet and Internet) the directory of permanent missions (“Blue Book”), in both paper and electronic versions; maintaining the Director-General’s database accordingly. – Processing the accreditation of new ambassadors, permanent representatives and permanent observers to UNOG; receiving curricula vitae and credentials and checking that they comply with the rules of the United Nations and the host country. – Assisting the Chief of Protocol in welcoming high-level dignitaries to special conferences organized at UNOG; preparing seating plans; potentially handling protocol for official lunches, dinners and receptions given by the Secretary-General, the Director-General or other senior United Nations officials and for conferences organized by specialized agencies in Geneva. – Assisting, as required, the staff of UNOG, specialized agencies and other United Nations entities in matters of protocol and drafting of official correspondence (notes verbales and other official documents). – Overseeing the receipt and processing of requests for UNOG grounds passes for staff of permanent missions and permanent observer offices. – Ensuring the drafting, reception and distribution of mail and memorandums; maintaining the files of the Protocol and Liaison Service. – Distributing protocol lists and updating them on the intranet.
Competencies
PROFESSIONALISM: Shows pride in work and in achievements; demonstrates professional competence and mastery of matters of protocol; demonstrates in-depth knowledge of the United Nations system and the relationships between its various components; good knowledge and practice of United Nations terminological rules and standards and protocol; good knowledge of computer software (Microsoft Office); is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed. PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Education
High school diploma or equivalent.
Job – Specific Qualification
Not available.
Work Experience
At least 10 years of experience in protocol services, the management of diplomatic events, administrative assistance or a related field are required. The minimum number of years of relevant professional experience is reduced to 8 for candidates with an undergraduate university degree or above. Of these 10 years of experience, at least 5 years in the United Nations common system or in another similar international organization are required. Experience in drafting official documents for permanent missions is desirable. Experience in organizing official events with high-level dignitaries and other diplomats in attendance is desirable. Experience in interacting with permanent missions and high-level dignitaries is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For this position, fluency in English and French is required. Knowledge of another official language of the United Nations is desirable.
Assessment
Evaluation of qualified candidates may include an assessment exercise which will be followed by a competency-based interview.
Special Notice
This position is subject to local recruitment pursuant to rule 4.4 of the United Nations Staff Rules. Candidates for posts in the General Service and related categories must be authorized to work for the United Nations at the duty station where the post is located. Eligible candidates selected outside their place of assignment are responsible for all expenses related to their relocation. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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