Batch Recruitment (2 positions) Information Management Officer (NO-B), FT, #128754,128705, Port Sudan – Sudan (For Sudanese only)

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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, innovation.

II. Organizational Context and Purpose for the job

Humanitarian action is of fundamental importance to UNICEF and encompasses interventions aimed at saving lives, alleviating suffering, maintaining human dignity, and protecting the rights of affected populations wherever there are humanitarian needs, as well as interventions addressing underlying risks and causes of vulnerability to disasters, fragility and conflict. UNICEF’s humanitarian action is guided by the Core Commitments for Children in Humanitarian Action (CCCs) which set organizational, programmatic and operational commitments and benchmarks against which UNICEF holds itself accountable for the coverage, quality and equity of its humanitarian action and advocacy and which are mandatory for all UNICEF personnel.

Furthermore, UNICEF is committed to support humanitarian coordination through the cluster approach. Introduced as part of the humanitarian reform, the cluster approach, aims at ensuring clear leadership, predictability and accountability in international responses to humanitarian emergencies by clarifying the division of labor among organizations and better defining their roles and responsibilities within the different sectors involved in the response. As a member of the IASC, UNICEF work along with national and local stakeholders (including national and local authorities, CSOs, and communities) to support humanitarian coordination and to improve the collective impact of humanitarian response. Whether the cluster approach is activated or not, UNICEF plays a key role in both global and country-level interagency coordination for its areas of programmatic responsibility.  As Cluster Lead Agency (CLA) for Nutrition, WASH, Education (co-led), and Child Protection Area of Responsibility (AoR) within the Protection Cluster, UNICEF is committed to fulfil the core functions defined by the IASC when the clusters are activated or when UNICEF is asked to support sectoral coordination.

A well-run Cluster Working Group coordination team, including Information Management (IM), is a formal deliverable of the Cluster Lead Agency and forms a part of the agency’s work. The IM Officer (Education Cluster) is a core member of the Cluster Working Group coordination team.

Job organizational context:  The IM Officer (Education Cluster) will be part of the national Cluster Coordination Team and reports to the Education Cluster Coordinator for general guidance and direction.

Purpose of the job: Under the overall direction and guidance of the Education Cluster Coordinator, the IM Officer (Education Cluster) will manage the IM function of the Cluster Working Group at the national level. They are responsible for ensuring IM processes effectively contribute to a well-coordinated, strategic, adequate, coherent, and effective response by participants in the Cluster Working Group that is accountable to those who are affected by the emergency. In their effort to enable an efficient and effective response to the humanitarian crisis, the IM Officer (Education Cluster) is responsible for managing the collection, analysis and sharing of information that is essential for the national Cluster Working Group participants to make informed, evidence-based, strategic decisions and for ensuring efficient coordination.

How can you make a difference? 

The post holder is responsible for supporting the information management (IM) function to enable the effective functioning of the Cluster Working Group at the national level, and the achievement of the core cluster functions, throughout the Humanitarian Programme Cycle (HPC) in order to facilitate a timely and effective Cluster Working Group response.

The postholder’s main tasks and responsibilities will include but not be limited to:

Coordination and representation

  • As a member of the coordination team, contribute to the effective roll out and monitoring of the core cluster functions (as outlined by the IASC Reference Module) and to the Humanitarian Programme Cycle (HNO, HRP and CCPM),
  • Support the Cluster Working Group IM function and coordinate with others within the function to ensure effective communication, reporting and engagement,
  • Actively engage with other IMs through relevant IMWGs, including participating in the Cluster Working Group IMWG and representing the Cluster Working Group on the inter-cluster IMWG as relevant at national level,
  • Promote harmonized and coordinated approaches to IM across partners, AoRs/ Clusters Working Groups and OCHA at national level.

IM function support

  • Implement an IM strategy and data collection and analysis plan at national level that take into account the information needs of stakeholders and that are compliant with standards and protocols for ethical data and information management and that is aligned with the cluster IM strategy and plan,
  • Implement regular secondary data reviews and primary data collection including designing questionnaires using appropriate tools,
  • Conduct data processing including organizing, cleaning, triangulating, evaluating and validating the data,
  • Analyse data to meet identified information needs of national and sub-national Cluster Working Group members and other stakeholders,
  • Create accurate, quality and timely information products that are in line with agreed style guides,
  • Disseminate information and information products through appropriate channels,
  • Maintain and ensure the accessibility of a common and shared secure storage system,
  • Gather feedback on IM products and use to make improvements.

Needs assessment and analysis

  • Working collaboratively with other members of the Cluster Working Group at national and sub-national level, contribute to the planning and implementation of needs assessment and analysis, including joint assessments and analysis, as requested,
  • Collect information on economic needs, markets and price monitoring as required to support the equal consideration and use of all programme delivery modalities (in-kind, cash, voucher and services) as relevant at national and sub-national level,
  • Work with national and sub-national Cluster Working Group participants to identify information gaps, agree and implement ways to bridge those gaps by providing technical support to partners,
  • Analyse needs assessment data to provide required information for the HNO including estimating People in Need (PIN),
  • Contribute to the comparison and alignment of joint needs analysis findings with other AoRs/ Clusters Working Groups and participate in developing reports as relevant at national level.

Strategic response planning

  • Implement partner presence mapping at national and sub-national level,
  • Contribute to strategic planning, response prioritization and the development of the HRP or other response plans as relevant, including the formulation of objectives, indicators and targets, prioritizing response modalities and activities, identifying and quantifying inputs and the curation of data.

Resource mobilization

  • Monitor and analyse the national Cluster Working Group’s funding status and support financial tracking,
  • Support and advocate with Cluster Working Group partners for financial reporting on the Financial Tracking Service (FTS),
  • Support evidence-based advocacy and resource mobilization by providing accurate, relevant and timely data, information and information products.

Implementation and monitoring

  • Implement and maintain a national Cluster Working Group monitoring plan and associated databases, including a response monitoring (3/4/5Ws) database that is in line with and contributes to national level databases,
  • Ensure the national Cluster Working Group monitoring plan, and 3/4/5Ws include programme delivery modalities (in-kind, cash, voucher and services),
  • Support national Cluster Working Group members to contribute timely and quality periodic monitoring reports on Cluster Working Group and OCHA platforms,
  • Support monitoring in the areas of information flows, dissemination, processing, analysis and dissemination,
  • Contribute to quantitative and qualitative gap and coverage analysis to identify spatial and temporal gaps, overlaps and coverage of the national Cluster Working Group humanitarian response,
  • Monitor adherence to relevant sector quality standards, regulations and codes at national level.

Operational peer review and evaluation

  • Participate in the annual cluster coordination performance monitoring (CCPM) exercise and annual review,
  • Contribute to sectoral and broader humanitarian evaluations.

Accountability to affected people

  • Be accountable to affected populations by encouraging the meaningful participation of affected people, maintaining an effective feedback mechanism and handling complaints appropriately, by ensuring data about the most vulnerable is systematically collected and analysed, and by encouraging partners to work accountably,
  • Ensure the inclusion of cross cutting issues (age, child protection, disability, gender, gender-based violence (GBV) mitigation and response and HIV & AIDS) in Cluster Working Group data collection, analysis and dissemination,
  • Adhere to child safeguarding and PSEA policies including procedures for challenging and reporting incidents.

Strengthen national and local capacity

  • Support or implement actions to strengthen local and national leadership and capacity by encouraging participation of local and national actors in the IM activities of the national Cluster Working Group and providing support to partners to overcome technical and operational challenges in participating in IM activities,
  • Implement an IM capacity assessment and capacity development plan for national Cluster Working Group partners.

IV. Impact of Results

The IM Officer (Education Cluster) is responsible for the IM function within the Cluster Working Group at national and sub-national levels, providing better visibility and clarity on needs and gaps, enabling evidence-based and targeted decision-making, fundraising and advocacy, and contributing to an effective Cluster Working Group. As an essential part of the coordination function, effective IM contributes to the predictability and accountability of humanitarian action, in line with the aims of the cluster approach and IASC principles, and ensures that the humanitarian response is well-coordinated, strategic, adequate, coherent, effective and builds the resilience of the affected population. This also contributes to maintaining and enhancing the credibility and ability of UNICEF to fulfil its commitments as Cluster Lead Agency, in line with the CCCs.

If you would like to know more about this position, please review the complete Job Description here: Download File IM Officer Education Cluster Level 2 GJP_new73 – SUD24138.docx

To qualify as an advocate for every child you will have…

The following minimum requirements:

VI. Recruitment Qualifications

Education: A university degree in one of the following fields is required: Information Management or Information Systems, GIS Information Technologies, Computer Science, Statistics, Social Sciences or another subject area relevant to Information Management or to the Cluster Working Group.

Formal training in AoR/ Cluster Working Group Information Management or an advanced university degree are considered an added advantage.

Experience: A minimum of 2 years of professional experience in information management, data management, geographical information systems, assessments, situation analysis and/or PM&E with the UN and/or NGO is required.

Experience in demonstrating strong information management skills in a professional context is essential for this post.

Experience in a humanitarian context is required.

Experience working in the humanitarian coordination system is considered an asset.

Extensive work experience outside the humanitarian sector which is relevant to this post may be considered in case of limited humanitarian experience. Such experience should elicit demonstrated ability to adapt to change, work under pressure & unusual circumstances such as missing data/gaps.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

Core Values

  • Care
  • Respect
  • Integrity
  • Trust
  • Accountability
  • Sustainability

Core Competencies for Staff without Supervisory Responsibilities

  • Demonstrates Self Awareness and Ethical Awareness (1)
  • Works Collaboratively with Others (1)
  • Builds and Maintains Partnerships (1)
  • Innovates and Embraces Change (1)
  • Thinks and Acts Strategically (1)
  • Drives to Achieve Impactful Results (1)
  • Manages Ambiguity and Complexity (1)

IM Competencies

  • Applies Humanitarian Principles, Standards and Guidelines (1)
  • Applies Key EiE Concepts and Tools (1)
  • Manages Education Programmes (1)
  • Operates Safely and Securely (1)
  • Demonstrates Commitment to a Coordinated Response (1)
  • Promotes Cooperation and Collaboration (1)
  • Demonstrates Accountability (1)
  • Promotes Inclusion (1)
  • Provides Reliable Support to the Cluster (1)
  • Collects, Collates and Analyses Relevant Data (1)
  • Handles and Stores Data Efficiently and Sensitively (1)
  • Communicates and Disseminates Information (1)
  • Monitors the Response (1)
  • Strengthens National Capacity to Respond and Lead (1)

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.


UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.]

Additional information about working for UNICEF can be found here.

Advertised: 29 May 2024 E. Africa Standard Time
Deadline: 12 Jun 2024 E. Africa Standard Time

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