Business Support Assistant

News About Turkey - NAT
3 Min Read

World Food Programme





  • To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.  

KEY ACCOUNTABILITIES (not all-inclusive)

  • Gather information with clear direction to support the drafting of documents, preparing reports by other staff, and update/maintenance of database/records.
  • Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.
  • Respond to queries and escalate where appropriate, in order to provide a timely and accurate service. 
  • Provide guidance on routine business support methods and practices to colleagues to ensure services are delivered consistently and to the required standards.
  • Facilitate upkeep of the Office premise including repairs and maintenance, janitorial, security, etc.
  • Maintain adequate inventory of office supplies and visibility items and ensuring request is made to replenish stocks.
  • Provide support in Travel for Guyana Office, including providing assistance with visa and customs formalities to facilitate smooth and safe entry and arrival to the authorized destinations.
  • Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation. 
  • Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
  • Keep accurate record of cash and petty cash journals and submit monthly reports in a timely manner.
  • Maintain a standard set of systems and files, to ensure information is accurate and readily available for the finance function.
  • Any other related duties as assigned.


  • Education: Completion of secondary school education.
  • Experience: Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills:

  • Proficient in the use of office equipment and computer software packages, such as Microsoft Word. 
  • Ability to independently execute work processes and routines with minimal supervision. 
  • Ability to demonstrate a client-oriented approach, high sense of responsibility, courtesy and tact.
  • Ability to identify data discrepancies and rectify problems requiring attention.
  • Ability to offer guidance or basic on-the-job training to more junior staff.
  • Basic skills to assist in case of emergency, knowledge of first aid basic methods.
  • Knowledge and ability to use radio, email, telephone and other applications.
  • Fluency in both oral and written communication in the English language.





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