Citi Security and Investigative Services (CSIS) – Security Senior Manager in Istanbul, Turkey

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The CSIS Security Sr. Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

CSIS is a corporate security function operating across more than 100 countries. We are responsible for the security and safety of Citi’s employees and facilities, and we lead Citi’s response during security incidents and crisis events

The key goal of the position is to maintain a safe environment for clients, employees, to protect the company’s assets and respond to security incidents. It also involves the protection of the company’s integrity and reputation.


  • This role will play a pivotal role in the daily operations of Citi by interacting with multiple businesses across the enterprise

  • This role will leverage subject matter expertise, whether that is physical security and safety, crisis management, security technology, event security/logistics or vendor management

  • Manage day-to-day operational activities in area of responsibility as well as emergency response, crisis response and recovery functions, across multiple locations and jurisdictions in which Citi has a business presence/operation in full compliance with Citi Security and Fire Safety standards

  • Maintain, and find ways to improve, current security policies and procedures

  • Manage multiple vender relationships

  • Collaborate with peers, leadership team and Industry contact to understand risk profile of properties within span of control

  • Keep abreast of security industry standards, technologies and systems

  • Execute efficiently under tight time constraints.

  • Establish relationships with senior business leaders and interface with internal Citi functions and external agencies to promote functional excellence

  • Represent CSIS on facility, Crisis Management Teams, and during Continuity of Business exercises

  • Be knowledgeable of global, regional and local security protocols, operations or guidelines and apply them at each facility

  • Integrate concept of “Continuous Improvement” into management activities and communicate same to direct reports

  • Manage contingent and contract staff at various Citi facilities, sites and branches

  • Clearly and concisely brief management on ongoing major security matters and does so in a professional manner

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

  • Conducting Security Risk Assessments ( SRA) for all Citi facilities in accordance with the requirements of the Citi Security Standards.(SRA) for all Citi facilities in accordance with the requirements of the Citi Security Standards.

  • Performing quality assurance and using penetration testingto ensure a high state of the process for the Citi facilities in scope.

  • Performing quarterly evaluations on security components and ensuring that any gaps identified through the process are remediated timely and escalated if needed.

  • Participating in crisis management with a responsibility for People Safety and Security in partnership with HR

  • Providing support to CSIS Executive Protection when required. And support visiting travelers during security events.

  • Other tasks as assigned by the CSIS Leadership


  • 6-10 years security management experience in a corporate, regulatory, consultancy or law enforcement environment. However, serious consideration will be given to candidates without security management experience who possess strong banking operations knowledge, in an audit, controls, risk or compliance capacity or candidates with strong crisis management experience. (Required)

  • A strong understanding of applicable local laws/statutes as they relate to security. (Required)

  • Demonstration of verbal and written communication skills in English and fluency in one official local language. (Required)

  • Managed team of security professionals and contingent staff

  • Performed critical evaluations of staff to raise operational effectiveness and efficiency

  • Executed efficiently under tight time constraints

  • Established effective relationships with senior business leaders and internal partners

  • Collaborated with peers, leadership teams and industry contacts to understand risk profiles of properties within span of control

  • Managed complex security projects that have regional consequences as well as criminal or regulatory implications

  • Has demonstrated in-depth understanding of the elements of a security & safety risk and control environment. Identifies and remediates weaknesses in security activities

  • Has demonstrated a broad understanding of security vulnerabilities

  • Experience with understanding potential security or safety threats (e.g., fire, executive protection), local threats based on geographic location and their impact

  • Demonstrated understanding of risk management and innovatively develops solutions and makes suggestions to senior management to mitigate risks

  • Participated in critical resource evaluations of staff to raise operational effectiveness and efficiency

  • Relevant experience in a private/public sector security environment

  • Experience working in a corporate or financial services security team

  • Domestic and International Travel

  • Flexibility to work on call off hours/weekends


  • Bachelors degree, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Corporate Services

Job Family:


Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( .

View the “EEO is the Law ( ” poster. View the EEO is the Law Supplement ( .

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Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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