Communication Officer (Digital), NOA, Damascus, Syria #129077 (Temporary Appointment for 364 days – open to Syrian nationals)

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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a voice

UNICEF Syria was established in 1970 and has been working with partners to help empower children to fully claim and enjoy their rights under the Convention on the Rights of the Child.

UNICEF works with partners across Syria to deliver supplies, services, and expertise in areas of Child Protection, Education, Health, Nutrition, Water, Hygiene and Sanitation for every child. UNICEF also provides humanitarian assistance when needed.

Syria continues to face one of the most complex emergencies in the world. Unprecedented humanitarian needs are compounded by displacement inside the country and across its borders, extensive destruction of civilian and social services infrastructure, devastating impacts on the economy, and most importantly, the breakdown of the social fabric that stitched the country together for decades.

Today, 90% of people in Syria live in poverty, most are unable to make ends meet or bring food to the table. Families have had their resources depleted, with limited employment opportunities, skyrocketing prices, and shortage of basic supplies. For most people, the current socio-economic challenges represent some of the harshest and most challenging circumstances they have faced since the beginning of the crisis in 2011.

The February 2023 earthquakes in north Syria and Türkiye have added agony to an already catastrophic situation, increasing the strain on services, causing displacement, and inflicting widespread damage. Many families lost their main breadwinner due to death or injury, at a time when the economic situation was already dire, resulting in millions of people unable to meet their basic needs.

In 2024, 16.7 million people need humanitarian assistance. This is the highest number of people in need ever recorded in Syria since 2011. The number of children in need – more than 6.5 million – has increased by seven per cent in the past year alone. This is largely due the ongoing conflict, continued displacements, the unprecedented economic crisis, deepening poverty, and unemployment. The COVID-19 pandemic, the hike in price of commodities triggered by the overall global economic situation and the impact of sanctions are further compounding the dire situation.

For information of the work of our organization, please visit our website: UNICEF Syria  


How can you make a difference? 

UNICEF Syria’s communication section works to communicate and advocate for the most disadvantaged children in Syria and develop a coordinated, consistent, and cutting-edge communication and public advocacy approach to show the situation on the ground, highlight the work the organization, together with partners, is doing and demonstrate the impact it is making.

The purpose of the Digital Communication Officer is to provide support to the communication section to identify, collect, develop and post compelling communication content on UNICEF Syria key priorities. A strong focus will be on coordinating website update and social media content (posts, quotes, captions, photo essays, stories, etc.) production across UNICEF Syria’s platforms as well as coordinating the production with photographers/videographers. The incumbent will be responsible for daily media monitoring.

Main Responsibilities and Tasks:

  • With Chief of Communication section supervision and guidance, and in close coordination with the communication focal point(s) for the field offices, help to identify, collect, draft and post compelling stories and other products on Syria Country Office priorities and response efforts.
  • Support the Communication section in undertaking communication content collection missions in field locations. Contribute to preparation of human interest stories that demonstrate how UNICEF supported activities make an impact in the lives of individuals, families, and communities. Assist in conducting interviews, collecting quotes, and developing stories, social media content, etc.
  • Coordinate social media content production across UNICEF Syria’s platforms (incl. Facebook, Instagram, Twitter, launch LinkedIn) by drafting and posting, and developing topic or event specific social media packages and other content that meets UNICEF’s standards and acknowledges donor contributions.
  • Ensure daily monitoring of international, regional, and national media vis-à-vis UNICEF response and children’s issues in general, such as grave violations of child rights.
  • Closely liaise with all relevant internal stakeholders to ensure high quality results and appropriateness of country specific communication materials, activities, processes, and messages.

To qualify as an advocate for every child you will have…

Minimum requirements:

  • Education: University degree in Communications, Journalism, Public Relations, Social Sciences or a related field.
  • Work Experience:
    • At least one year of practical, professional work experience in communication, print and broadcast media, or interactive digital media.
    • Proven social media management experience.
    • Background/familiarity with emergency situations.
  • SkillsMS Office (Word, Excel, Power Point) applications working proficiency.
  • Language Requirements: Fluency in English and Arabic.


  • Experience in using Hootsuite or another social media management tool.
  • Field work experience.
  • Knowledge of photo and video editing applications.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.


As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable females are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Staff members with Fixed Term, Continuous or Permanent contracts with UNICEF serving in an E/Non-Family Duty Station must have served a minimum of one year Time in Post (TIP) in their current position at the time of the closing of the vacancy announcement.

For National Officer (NO) positions, only nationals of the country are eligible, except staff members who are who are already legally permitted to work for UNICEF in the country, who are eligible to apply.

Additional information about working for UNICEF can be found here.

Advertised: 20 Jun 2024 Syria Standard Time
Deadline: 07 Jul 2024 Syria Standard Time

Apply now
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