Data and Knowledge Management Officer / Chargé·e de gestion des données et des connaissances

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World University Service of Canada


Data and Knowledge Management Officer

This is a bilingual position – requires a working knowledge of both official languages (French and English). To qualify, you must be able to speak, read, and write in your second official language at the intermediate level.

POSITION LOCATION

Option 1: Hybrid – work from home and our Ottawa Office

Option 2: Remote – work from anywhere in Canada

Option 3: From one of WUSC’s countries of operation

The person selected will be offered an employment contract from one of our global offices depending on their resident status (you must hold a valid work authorization – WUSC will not facilitate any work authorization process). Person must be legally authorized to work in Canada or in one of WUSC’s Countries of operations (Côte d’Ivoire, Dominica, Ghana, Guyana, Iraq, Jamaica, Jordan, Kenya, Malawi, Mali, Saint Lucia, Sri Lanka, Suriname, South Sudan and Uganda).

BACKGROUND

WUSC (World University Service of Canada) is a Canadian non-profit organization working to create a better world for all young people. We bring together a diverse network of students, volunteers, schools, governments, and businesses who share this vision. Together, we develop solutions in education, economic opportunities, and empowerment to overcome inequality and exclusion for youth around the world, particularly young women and young refugees. WUSC currently works in 25 countries across Africa, Asia, the Middle East, and Latin America, with an annual budget of approximately CAD $57 million. We have over 300 staff across Canada and the globe, working in collaboration with a diverse set of donors and partners to achieve our organizational vision.

RESPONSIBILITIES

Under the supervision of the Monitoring, Evaluation, Research and Learning (MERL) Advisor, the Data and Knowledge Management Officer will support the development and implementation of the data management and knowledge management and information sharing initiatives for WUSC’s projects and programmes:

Program data quality and assurance

  • Support to project teams in the development of the tools for participants data, activity and output data collection, as well as to the set up and maintenance of project and program databases
  • Provide training and coaching to team members on good practices in data management and data quality assurance
  • Support project teams in the establishment of project databases for the storage and treatment of participants data
  • Support project teams to maintain project output and outcome databases, including the development of reporting dashboards
  • Support in the development of WUSC Global Results and Reach Framework tracking system ensuring quality and timeliness of project data
  • Support to the update of KPI table (extracting and checking projects data)
  • Contribution to the assessment of the feasibility to adopt common data management software
  • Support to the data management and archiving for closing projects

Knowledge management and learning

  • Coordinate events, including seminars, conferences and launch learning activities, like learning labs, and provide the necessary logistical support
  • Coordinate WUSC Communities of Practice meetings and support the agenda setting and taking minutes
  • Manage and regularly update calendar of events and activities as well as managing intranet content
  • Maintain the integrity and safety of data across platforms

Participate in MERL activities globally

Other duties as assigned

QUALIFICATIONS AND COMPETENCIES

EDUCATION

  • Diploma, Bachelor’s degree in a related field (administration, social sciences, marketing, international development, public administration) or an equivalent combination of experience and education in a relevant area

EXPERIENCE AND COMPETENCIES

  • Minimum 2 years of experience in management information systems, knowledge management
  • Experience with the development of data collection methods and tools (forms, formats, questionnaires) as well as systems for the entry, analysis and storage of data
  • Knowledge and understanding of Monitoring, Evaluation and Learning tools and practices is an added advantage
  • Organized, self-starter and thrive in a high-paced work environment by balancing competing demands and workload to meet strict deadlines in busy periods
  • Strong analytical, communication and problem solving skills
  • Solid computer skills in word processing, spreadsheet, database management, electronic mail and graphics; familiarity with the Google Workspace preferred; familiarity with database and CRM suites, especially Salesforce as well experience in using data analysis tools
  • Adaptable and flexible; able to work independently and collaboratively in multicultural virtual teams, and able to work occasionally outside normal hours; occasional travel, domestic and/or international may be required
  • Share in WUSC’s commitment and approach to advance gender equality and social inclusion for all young people
  • Ability to contribute to WUSC’s organizational culture that respects differences, including sex, age, ability, refugee or migration status, race, ethnicity, religion, gender identity and expression, sexual orientation, and other identity factors

Language Proficiency: Strong verbal and written communication skills in English and French. This is a bilingual position – requires a working knowledge of both official languages (French and English). To qualify, you must be able to speak, read, and write in your second official language at the intermediate level.

Contract Term: Indeterminate, full-time permanent; the person selected will be offered an employment contract from one of our global offices depending on their resident status (you must hold a valid work authorization – WUSC will not facilitate any work authorization process).

Salary Level: A local salary and compensation package based on WUSC’s salary grid Level PRO1 or PRO2 (depending on experience) will be discussed during the selection process.

APPLICATIONS

WUSC offers a dynamic international work environment with a diverse intercultural workforce. We offer employees exciting opportunities to apply their skills and gain experience all while making a difference for youth around the world.

We believe youth have the potential to provide for their families, build strong communities, and create positive social change for future generations. Employees at WUSC work hard to create lasting change in education, employment and empowerment.

WUSC promotes responsibility, respect, honesty, and professional excellence and we will not tolerate harassment, coercion, sexual exploitation or abuse of any form. Successful applicants will be required to undertake an enhanced criminal record check.

WUSC is an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Only those candidates selected for an interview will be contacted. No telephone calls please.

Person must be legally authorized to work in Canada or in one of WUSC’s Countries of operations (Côte d’Ivoire, Dominica, Ghana, Guyana, Iraq, Jamaica, Jordan, Kenya, Malawi, Mali, Saint Lucia, Sri Lanka, Suriname, South Sudan and Uganda)

Closing date for applications: May 21, 2024, 09:00 ET

How to apply

Click here to apply:

https://wusc.bamboohr.com/careers/27

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