ERD Job Matcher Officer – Warsaw – Poland

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International Rescue Committee

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

In Poland, the IRC delivers Economic Support, Education and Protection programming to Ukrainian refugees and Polish host communities. IRC’s Economic Recovery and Development (ERD) programming ensures that clients meet both their short- and long-term economic needs through sustainable and ethical programs such as cash and voucher transfers, food security promotion, enterprise development and employment promotion.

The IRC is recruiting a Livelihoods Officer to be responsible for the day-to-day implementation of career development activities, mainly focusing on individual counselling and employment–relevant skills building. The Livelihoods Officer will be based in Warsaw, with up to 30% travel within the Mazovian Voivodeship, Katowice, Gdynia, and other locations as necessary. As this is a fluid and rapidly changing context, the location of this assignment may change based on the program’s needs.

Job Overview/Summary:

The IRC Poland provides job counselling and matching services, employment-relevant soft skills, language courses and supports refugees and host community in job placement opportunities. These services are delivered from two Livelihoods Canters: in Warsaw by IRC and in Katowice, via IRC’s partner. The ERD Job Matcher Officer will be work with the ERD Job Counsellor Senior Officer to identify, develop, and maintain employer partnerships and carry out other assigned duties.


Program Quality and Implementation:

– Prepare clients for job interviews and employment orientations.

– Support job match clients with vacancies and opportunities.

– Research potential training programs and trends in Mazovian Voivodship.

– Support the business outreach process and represent the IRC in external job fairs and networking meetings.

– Ensure that gender, protection, and environmental stewardship are mainstreamed in the Career Development program.

– Support the ERD Livelihoods Manager and the ERD Team in proper documentation, including the use of appropriate technology platforms, for client data and distribution information, per SOPs and Data Protection regulations.

– Support the ERD Team in establishing and maintaining relationships with the key regional stakeholders including municipalities, private sector, business associations, and TVET providers.

– Support the ERD Job Counsellor Senior Officer with drafting Standard Operating Procedures, Project Implementation Guidelines and Terms of Reference for various project activities.

Job Matching:

– Utilize your understanding of both job seekers and private sector requirements to facilitate successful job placements.

– Actively match qualified candidates with relevant employment opportunities.

Database Management:

– Maintain a comprehensive and up-to-date database of job seekers, including their skills, experience, and preferences.

– Maintaining a comprehensive and up-to-date database of job offers, supplementing it through constant contact with employers,

– Regularly update records to ensure accuracy and relevance.

Networking and Outreach:

– Attend industry events, job fairs, and networking functions to expand the NGO’s reach and enhance collaboration with potential employers.

– Promote the NGO’s mission and the benefits of private sector engagement.

Partner Collaboration:

– Establish and maintenance relationships with private sector organizations, understanding their workforce needs and recruitment criteria.

– Collaborate with partners to match suitable candidates with job opportunities.

Monitoring, Evaluation, Accountability, and Learning (MEAL):

– Adjust and adhere to detailed implementation plans to ensure program implementation is on time, with target goals and budget management using effective monitoring & evaluation systems and adaptive management principles to reach desired impacts.

– Ensure proper data collection and information management systems are used for projects in-line with MEAL support.

– Work with databases developed by the MEAL team for client data and other programmatic information.

– Support written program evaluations and reviews ensure documentation of lessons learned informing reporting and program development.

– Support the ERD Job Counsellor Senior Officer in addressing feedback from clients and partners.

• Searching for job offers through direct contact with employers.

Professional Standards:

– Complete other duties as assigned by the supervisor to enable and develop IRC programs.

– Adhere to the IRC Way Standards for Professional Conduct and the IRC country
employment policies.


Education: minimum Bachelor university degree in International Development, Business Administration, Economics, Social Science, Humanitarian Response, or related areas. Advanced degree is a plus – or equivalent work experience.

Demonstrated Skills and Competencies:

– Searching for job offers through direct contact with employers.

– Experience in project implementation as a job intermediary in the humanitarian sector (NGO)

– Welcome: knowledge of labor law, knowledge of issues related to the employment of refugees

– Flexibility in action and a high level of empathy

– Independence in action and commitment to the duties performed,

– Ease of establishing and maintaining interpersonal contacts,

– Knowledge of the Warsaw labor market,

– High interpersonal skills (communicativeness, ease of establishing contacts, ability to negotiate, motivate)

– Ability to search for and obtain job offers,

– Ability to create professional application documents,

– Proven ability to work well in and promote teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure with professional grace.

– Proficiency in Microsoft Office suite, including Word, Excel and Outlook, job portals,

Language and Travel:

– Native level of Polish, English Intermediate level, Ukrainian/Russian is an asset.

Key Working Relationships:

– Position Reports to: ERD Job Counsellor Senior Officer

Works closely with:

– Internal: Other ERD team members, IRC Monitoring, Evaluation, Accountability and Learning (MEAL) staff, Finance and Supply Chain.

– External: IRC’s partner organizations, local municipalities and CSOs, and other community stakeholders; other practitioners in the field as needed.

Please submit your application via the IRC Careers page:

**Standard of Professional Conduct:**The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

How to apply

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