Financial Capabilities Specialist

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International Rescue Committee




IRC in Phoenix’s Economic Empowerment (EE) department assists refugees in achieving self-sufficiency by operating economic development programs designed specifically to meet their unique needs. The EE department supports low-income families to increase their financial knowledge and capability, helps them to develop savings strategies, connects them with asset building services and low-interest financial products.

Major Responsibilities: 

  • Serve as a focal point for the dissemination of program information to potential participants and community partners.
  • Coordinate and accurately track orientation, application, compliance, and close out of participants.
  • Create and maintain case files for each program participant and enter data in the data tracking database and follow strict quality assurance guidelines.
  • Confirm participants have access to required workshops, whether referred to community partners or facilitated in-house.
  • Provide both group and individual financial education.
  • Provide regular, one on one technical assistance to participants.
  • Closely monitor the status of each program participant’s progress and address barriers to enable the greatest chance of participant success.
  • Participate in all program meetings, staff development activities, and fully engage as a member of the team.
  • Provide Economic Empowerment Manager with data for narrative reports to program funders.
  • Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.

Job Requirements: 

  • Undergraduate degree in Economics, Finance, Business, Development, or related field required.
  • 3+ years of related professional experience.
  • Excellent cross cultural understanding and communication skills.
  • Fluency in written and spoken English, with bi-lingual ability preferred.
  • Ability to work independently and detail oriented strongly preferred.
  • Competency with Microsoft Office, particularly Excel and database experience.
  • Demonstrated multi-cultural experience.
  • Valid driver’s license, active insurance policy, and access to reliable transportation.
  • Must possess or be eligible to receive a fingerprint clearance card.

Working Environment: 

  • A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
  • May require occasional weekend and/or evening work to meet the needs of clients’ schedules.





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