Hilton
The Brand – Hilton Garden Inn
Offering upscale accommodations and unexpected amenities to open up the brighter side of travel and bring out the best in you.
The Property
The Hilton Garden Inn Ataturk Airport is ideally located in a thriving corporate hub, next to Eren Korusu Park, just two kilometers from StarCity Outlet Mall, and only a 10-minute drive from The Mall of Istanbul. Guests can also enjoy easy access to Istanbul’s city center, where they can explore iconic landmarks like Hagia Sophia and the Sultanahmet historic district, providing the perfect balance between business and relaxation.
As General Manager, you will be at the forefront of upholding Hilton’s renowned standards while leading the hotel’s operations, including our indoor pool, 24-hour fitness suite, and the Garden Grille restaurant, known for its local culinary flair. You will inspire and guide the team, ensuring we exceed the expectations of both business and leisure travelers, driving guest satisfaction and operational excellence every step of the way.
The Role
This exciting General Manager position will be responsible for managing the hotel Management team, achieve hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.
What will you be doing?
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage and lead the hotel operation.
- Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded.
- Lead in all key property issues including capital projects, customer service, and refurbishment.
- Ensure all decisions are made in the best interest of the hotel and Hilton.
- Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property.
- Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values.
- Lead in all aspects of business planning.
- Comply with and exceed Hilton Brand Service Standards.
- Ensure costs are controlled.
- Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.
- Hold regular briefings and communication meetings with the HOD team.
- Respond to audits to ensure continual improvement is achieved.
What are we looking for?
The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current or previous experience as a General Manager within a similar quality hotel and ideally with hotel openings experience.
A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- An Established GM with experience working for a large international brand.
- Strong ability to collaborate and foster networks and relationships, with owners, contractors, and corporates – must be highly visible.
- Deliver innovative commercial opportunities with experience in increasing profitability
- Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values.
- Exceptional stakeholder/owner relations experience.
- Ability to show resilience, judgement and leadership.
- Experience managing budgets, revenue proposals, and forecasting results in a similar sized property.
- In-depth knowledge of the hotel/leisure/service sector.
- Degree or diploma in Hotel Management or equivalent.
- English and Turkish language mandatory.
What is it like working for Hilton?
The future of hospitality is bright at Hilton (https://www.hilton.com/en/) : a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits (https://jobs.hilton.com/us/en/benefits) such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment (https://jobs.hilton.com/us/en/diversity-home2) for all. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job: General Manager/Hotel Manager
Title: General Manager – Hilton Garden Inn Istanbul Ataturk Airport
Location: null
Requisition ID: HOT0B23A
EOE/AA/Disabled/Veterans
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