Head of HR & Operations Manager

Position description

Are you an experienced Head of HR & Operations Manager looking for a strategic leadership role in HR, Operations, People Management and Business Operations? This exciting opportunity in Brussels within a leading international public affairs consultancy offers the chance to combine HR leadership, operational management and business excellence in one impactful position. As Head of HR & Operations Manager, you will play a key role in strengthening HR processes, optimising business operations, supporting senior leadership and driving organisational performance in a dynamic, international and collaborative environment. If you enjoy combining strategic thinking with hands-on execution this could be your next career move.

Your responsibilities as Head of HR & Operations Manager

As Head of HR & Operations Manager, you will be responsible for both the strategic and operational aspects of the organisation.

• Oversee HR administration, payroll, benefits, employment contracts and compliance with Belgian employment legislation;
• Manage onboarding, offboarding, employee policies and internal HR procedures;
• Act as a trusted HR partner for employee relations, workplace concerns and confidential HR matters;
• Support employee engagement through internal communication, wellbeing initiatives and team activities;
• Coordinate recruitment processes, talent development initiatives, performance review cycles and training programmes;
• Ensure smooth office operations by managing facilities, suppliers, procurement and workplace services;
• Monitor operational compliance, governance processes and expense management;
• Lead and support administrative, reception and IT support teams to ensure efficient daily operations;
• Oversee business travel arrangements, meetings, corporate events and internal activities;
• Continuously improve operational processes, digital tools and document management systems to increase efficiency and support business growth.

About you

To succeed as Head of HR & Operations Manager, you bring a strong combination of HR expertise, operations management and leadership experience.

• You have significant experience in HR management and business operations in Belgium;
• You have a strong understanding of Belgian employment law and HR compliance requirements;
• You have experience managing operational processes, administration, suppliers and support teams;
• You are highly organised, structured and able to manage multiple priorities effectively;
• You combine strategic thinking with a practical and hands-on mindset;
• You have strong communication skills and build trusted relationships with stakeholders at all levels;
• You are a proactive problem solver with strong decision-making and project management abilities;
• You demonstrate a high level of integrity, discretion and professionalism;
• Fluency in English and Dutch is required. Knowledge of French is a plus;
• You are motivated by continuous improvement and delivering operational excellence.

What we offer

As Head of HR & Operations Manager, you will benefit from:

• A strategic leadership role within a leading international public affairs consultancy;
• The opportunity to shape HR processes, operational structures and workplace culture;
• A highly visible position working closely with senior leadership and key stakeholders;
• The autonomy to improve processes and contribute to organisational growth;
• A varied leadership role combining HR management, operations management, people leadership and strategic initiatives;

Application instructions

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