HR Administration Consultant

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Inter-American Development Bank




The Human Resources Department (HRD) is looking for a results-driven, collaborative team member to support the Bank’s Health Benefits and Wellbeing programs. The Employee Wellbeing and Medical Benefits Team is responsible for the functioning of the self-funded medical benefit and life insurance programs at the Bank. The Team also develops and implements wellness programs for the IDB Group and includes the operation of the Health Service Center for Headquarters.

You will work in the Human Resources Department (HRD), which is responsible for the administration and development of the IDB Group. The main functions of the Department include managing the entire employee lifecycle, implementing the People Strategy as well as programs that support the IDB’s results-based business model. HRD is also dedicated to realizing its mission of delivering human-centered experiences and strategically partnering with professionals passionate about improving lives in Latin America and the Caribbean. Working with us, you will be surrounded by a diverse group of people who have years of experience in all kinds of development fields.

What you’ll do:

Under the direct supervision of the Team Leader, you will have the following responsibilities including but not limited to:

  • Conducts the annual certifications for special member classes including Dependent Parents and disabled children.
  • Prepares waivers for medical coverage for management approval.
  • Coordinates bi-monthly Onboarding meetings sessions for New Hires and off-boarding meetings.
  • Calculates retiree medical insurance premiums, as well as premiums for survivors and dependents.
  • Enrolls new retirees in the medical insurance program in SAP and coordinates with the HR Service Center and Payroll Group (HRSC) the corresponding deductions and adjustments.
  • Reviews and updates all medical insurance published material for accuracy with current practices and Regulations.
  • Develops and delivers Training for the HRSC to ensure compliance with specific corporate Regulations.
  • Assists with resolution of member cases.
  • Supports financial team lead with audit and risk management required procedures.
  • Monitors implementation of the Family Planning Benefit based on the Staff Rule PE-370.

What you’ll need:


  • Master’s (or equivalent) degree in Business Administration, Public Health, Health Economics, or related field is required. Certificates in Health/Claims Management, Health Insurance Management, or related field are highly desirable.


  • At least five (5) years of relevant and solid experience in managing medical insurance programs, ideally with self-funded medical plans. Demonstrated client management skills, with the ability to respond promptly, effectively and with good judgement. Financial, analytical, and problem-solving skills are necessary. International business environment experience is highly desired. Experience working in/with Latin America and the Caribbean is a plus. Works with minimal supervision, manages own time effectively, maintains control over all current projects/responsibilities. Follows up on all relevant issues. Excellent communication, partnering, presentation and influencing skills. Ability to manage multi-project workload within tight deadlines through strong organizational and planning skills.


  • Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.





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