Human Resources Officer

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United Nations Office for the Coordination of Humanitarian Affairs




This position is located in the Human Resources Section of the Executive Office of the Office for the Coordination of Humanitarian Affairs (OCHA) in Dakar, Senegal. OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA’s mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions. This position-specific job opening is being advertised for the position of Human Resources Officer in Dakar, Senegal. Under the overall supervision of the Chief of Human Resources Section, OCHA Executive Office, the incumbent reports to the Human Resources Business Partner Team Leader. The post is physically hosted in OCHA’s Regional Office for Western and Central Africa (Dakar).


Within delegated authority, and focusing on the services and clients within the assigned region the Human Resources Officer will be responsible for the following duties:


  • Provides advice and support to managers and staff on human resources related matters.
  • Prepares special reports and participates and/or leads special human resources project.
  • Keeps abreast of developments in various areas of human resources. Recruitment and placement
  • Identifies upcoming vacancies in coordination with client offices.
  • Provides advice on effective succession management and workforce planning through timely and accurate projection of vacancies and staffing requirements for the field offices in the assigned region.
  • Provides advice on recruitment and selection processes in line with corporate guidelines and policies, leading to the timely sourcing, selection and placement of the required talent.
  • Reviews recommendation on the selection of candidate by client offices.
  • Monitors and evaluates recruitment and placement related activities of client offices, and recommends changes or corrections related to procedures to these offices.
  • Supervises and monitors the work of one Human Resources Associate in carrying out all human resources administrative transactions including preparation of personnel actions, maintenance of staffing tables, and processing of contracts. Administration
  • Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulation and rules.
  • Prepares and Interprets workforce data and statistics using UMOJA or other Business Intelligence Enterprise platforms and make recommendations on workforce requirements based on HR analytics.
  • Supports management in the contract administration by monitoring contractual status of staff in clients offices.
  • Reviews policies and procedures and recommends changes as required.
  • Reviews and recommends level of remuneration for consultants. Staff development and career support
  • Identifies and analyzes staff development and career support needs and designs programmes to meet identified needs. Prepares monitoring reports on staff development and career support programmes.
  • Provides advice on mobility and career development to staff.
  • Provides performance management advice to staff and management. Assists supervisors and staff with understanding and using the performance appraisal system (PAS).
  • Monitors the completion rates and timelines of the performance evaluation in the field and provide support as needed to the client offices.
  • Assesses training needs, identifies, designs and delivers training programmes to staff at all levels throughout the Organization.

Other duties

  • Supports OCHA’s change management in its field operations, by providing advice on the implementation and monitoring of OCHA corporate HR programmes, and by advocating for the best application of HR practices.
  • Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements.


  • Advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, social sciences, education or related area is required. A first-level university degree in combination with two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

  • A minimum of five (5) years of progressively responsible experience in human resources management, administration or related area is required. Experience using SAP, PeopleSoft, or a similar Enterprise Resource Planning System (ERP) for Human Resources Management is required. Experience in providing strategic HR advisory support to managers and staff in an international organization is desirable. Experience in HR Management in the UN Common System or other comparable international organization is desirable. A minimum of two (2) years within the last five (5) years of relevant human resources experience at the international level in the field (in complex emergency or natural disaster contexts) is desirable.


  • English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and French is required. Knowledge of another UN official language is desirable.





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