Human Resources Officer (NOB) Bangkok, Thailand, Regional Office for East Asia and the Pacific (for Thai nationals only)

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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, care

The HR team in the Regional Office for East Asia & Pacific provides guidance to HR colleagues in the 14 country offices in the region in all human resource management areas. The HR team collaborates with the other sections in the regional office in Operations, Programme and Fundraising functions to deliver the goals for the regional office.

How can you make a difference? 

Under the supervision of the Human Resources Manager for Regional Office for East Asia & Pacific (EAPRO), you will support the design and implementation of human resource activities in accordance with the HR strategy and work plan, as well as the goals and strategic needs of the organization. You will be involved in the development and roll-out of strategies and plans to promote the culture of learning in a diverse workplace across the region where all staff can realize their full potential to contribute to UNICEF’s goals. You will provide guidance to HR colleagues in the country offices in the region, and will be an HR business partner for some sections within the regional office.

1. Strategic Human Resources

• Liaise with the HQ Divisions, regional and country offices to support and contribute to corporate HR strategy formulation and global implementation. Provide feedback and make recommendations on the establishment and improvement of HR systems, policies and processes.

• Keep abreast, research, benchmark, and implement best and cutting edge practices in HR management and contribute to the development of global policies, procedures and introduce innovation through sharing of best practices and knowledge learned.

2. Learning and Capacity Development

• In collaboration with business owners, support the design and delivery of learning offers and plans for personnel.

• Support the identification of learning and training needs, preparation of training proposals and arranging for implementation and evaluation of training/learning intervention for the regional office and for the region.

• Contribute to the mapping of competencies for all staff included in the assigned client portfolio, assisting in the development of a comprehensive framework in support of the development of the talent pipeline.

• Research on efficient and cost-effective learning products which enable staff to develop their skills and competencies.

• Participate as a resource person in capacity building initiatives to enhance the competencies of clients/stakeholders.

• Support the induction and orientation for new personnel.

• Contribute to knowledge management and internal communication for the team, including updating the intranet page.

3. Business Partnering

• Through research of policies and analysis of data, with support from the manager, advise clients in the regional and country offices on HR-related needs and developing subsequent plans of action.

• Provide accurate and timely advice to clients on HR processes and policies, ensuring the highest level of client-orientation.

• Proactively advise clients on the resolution of human resources issues ensuring equitable and transparent solutions that protects both the staff and organizations interests in accordance with policies, regulations and procedures.

• Promote the organizational goals and targets for gender equity and cultural diversity

4. Support to Implementation of assigned Human Resources Services

• Provide support to various HR areas (recruitment, job classification, career development, performance management, emergency deployment, data analytics, learning & development etc.) to help the supervisor in implementing efficient client services that help either attract, retain and/or motivate staff of the highest caliber.

• When assigned casework in the relevant area on either a routine or non-routine basis, analyze and synthesize issues and problems, and interpret established, formal guidelines to address and recommend solutions or further actions required.

5. HR Data Analytics

• Collect, interpret and analyze HR data to help inform decision making on HR processes and strategies.

• Support the development and implementation of data collection systems to optimize data quality.

• Coordinate with country offices and partners to provide assistance in their HR information management.

• Support in tracking the learning budget and analyzing the return on learning investment.

To qualify as an advocate for every child you will have…


  • A University Degree in human resource management, business management, international relations, psychology, social sciences or another related field is required.
  • Additional HR specific professional training is an advantage.

Work Experience:

  • Two years of professional experience in human resource management in an international organization and/or large corporation is required.
  • Work experience in UN agencies, international NGOs, and/or humanitarian agencies is an asset.
  • Previous experience in designing/supporting learning and development needs and/or in HR business partnering is an advantage.
  • Experience working on data, data analysis and visualization is an asset.
  • Developing country work experience and/or familiarity with emergency roster and deployment is desirable.

Interpersonal and Communication

  • Demonstrated ability to communicate effectively in a diverse organization tailoring language, tone, style and format to match audience.
  • Ability to empathize with client managers, supervisors and staff while advocating for consistent and equitable applications of promulgated HR regulations and rules.
  • Ability to pro-actively engage multiple stakeholders both technical and non-technical.
  • Excellent written communication skills, and attention to detail.

Language Requirements:

  • Fluency in English is required.
  • Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) is an asset.
  • Fluency in the national language of the duty station is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.


As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. 

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

Advertised: 25 Jun 2024 SE Asia Standard Time
Deadline: 09 Jul 2024 SE Asia Standard Time

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