ICT Associate – Software Development

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United Nations Development Programme




UNDP Country Programme Document (CPD) covering a period 2021 – 2025 derives from and supports the implementation of the UN Development Partnership Framework with the focus on: (a) more accountable institutions and empowered citizens, (b) inclusive innovation for development and decent work opportunities and (c) strengthening resilience for current and future generations. The UNDP office in Serbia supports the country in achieving a high level of human prosperity and dignity for all its citizens irrespective of their gender, ethnicity or creed. UNDP promotes sustainable human development, human security and equal possibilities for all, while providing every available support to Serbia in its progress toward joining the European Union. 

UNDP Serbia established a software team – Tech Cell, to increase its capacities for programme design, programme implementation and programme innovation. The software developers work with the operations team and with project staff, under guidance and supervision of Senior Software Developer and Head of Tech Cell, providing software development services for UNDP Serbia projects and working with regional and HQ units. The positions are based in the UNDP Office in Belgrade, with expectations to travel to project sites.

Duties and Responsibilities

Under the guidance and supervision of Senior Software Developer and in close cooperation with Tech Cell software developers, the incumbent is responsible for: 

Support in developing  new software solutions for projects upon request:

  • Actively engage with project beneficiaries and stakeholders to gather detailed requirements and feedback
  • Participate in the planning and execution of project timelines
  • Upon receiving and accepting the software development task by Tech Cell team, provide realistic estimate for the tasks required to complete software development
  • Follow the functional requirements specified in the analysis phase of software development lifecycle and write software codes and documentation
  • Work closely with project teams to refine software solutions, ensuring they meet project goals and user needs
  • Design software solutions with a focus on long-term sustainability and scalability, considering the evolving needs of the UNDP projects.
  • Evaluate and adopt new technologies and frameworks that can enhance the efficiency and impact of software solutions
  • Prepare and present progress to project stakeholders to showcase software solutions and gather feedback Maintain software / ensure it is working properly and fix bugs during the project duraton
  • Communicate with the project stakeholders during the implementation of the project
  • Develop software components for larger Tech Cell projects

Support in adapting/maintaining existing solutions (web sites/portals, web databases…):

  • Ensure continuous technical support to project clients after the implementation of the software projects
  • Provide development of the additional features to already implemented projects
  • Ensure continuous technical support to project clients after the implementation of the software projects

Provide support to knowledge building and knowledge sharing:

  • Mentor junior software developers and interns, providing guidance and support in their professional development.
  • Research and evaluate emerging technologies and software trends to identify opportunities for innovation within UNDP projects.
  • Codify and share knowledge by capturing best practices, lessons learned and client’s feedback;
  • Facilitate team’s learning and knowledge sharing.
  • The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. 

Required Skills and Experience


  • Secondary Education is required.   
  • Bachelor’s Degree in technical science/ICT or equivalent field will be given due consideration, but it is not a requirement


  • Minimum of  6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant professional experience in software development is required.

Required skills:

  • Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages.

Desired skills in addition to the competencies covered in the Competencies section:

  • Experience in software lifecycle management, standards for software quality assurance, and software documentation.
  • Experience with Spring Boot, Django, NodeJS or similar framework for backend development
  • Working experience in any of the following: HTML5, CSS3, Jquery, JavaScript/Ajax, Angular, React and Python
  • Working experience with relational and NoSQL databases (MySQL, SQL Server, MongoDB or similar) 
  • Experience working in the UN system or other international organizations. 


  • Fluency in Serbian and English is required.

Source: https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions/job/18130




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