Information Systems Assistant

5 Min Read

United Nations Joint Staff Pension Fund




The United Nations Joint Staff Pension Fund was established in 1949 by the United Nations General Assembly to provide retirement, death, disability, and related benefits for staff of the United Nations and other member organizations of the Fund. The Pension Fund pays benefits in 17 currencies to more than 80,000 beneficiaries who reside in 190 countries, and services more than 140,000 participants who work in the 24 member organizations of the Pension Fund. The Fund has offices in New York (United States) and Geneva (Switzerland) and two liaison offices in Nairobi (Kenya) and Bangkok (Thailand), respectively. The United Nations Joint Staff Pension Fund-Pension Administration (UNJSPF-PA) comprises about 250 staff from diverse countries and cultures, based across four prominent duty stations (New York, Geneva, Bangkok, and Nairobi). We are a career employer offering unique opportunities for growth within the United Nations system. Our office is located in the heart of Manhattan, within walking distance from the Grand Central Station hub, in a state-of-the-art facility (the One Dag Hammarskjöld building). Visit for more details. This position is located in the Enterprise Operations Section (EOS) of the Information Management Systems Service (IMSS) within the Pension Administration of the United Nations Joint Staff Pension Fund (UNJSPF). EOS is responsible for the provision of Information and Communication Technology (ICT) Services, such as website, database, platform, network, desktop, and application support. The incumbent reports to the Chief of the Platform Services Unit, within EOS.


Within delegated authority, the Information Systems Assistant will be responsible for the following duties:

  • Participate in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities.
  • Develop, test, and provide support for SharePoint sites, workflows, and documents management processes.
  • Develop, test, and provide support for RPA, Power Apps, and Power Automate. • Serve as team member in the planning, specification, design, development, implementation and support of SharePoint services; independently liaise with users to define and specify requirements.
  • Prepare technical and user documentation for deployed computer application systems, as well as training materials and conduct technical presentations.
  • Maintain functional specifications for computer application systems, programs and procedures developed and/or modified.
  • Provide support for deployed computer application systems including version management, data recovery and deployment to users’ offices; perform ongoing reviews with users and developers and responds to users requests.
  • Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.
  • Serve as focal point for coordination, monitoring and expedition of computer application systems development projects, involving extensive liaison with diverse organizational units to initiate requests; prepare standard terms of reference; process and follow-up on administrative actions and resolve issues related to project implementation, e.g. organization of and participation in training, procurement of equipment and services, etc.
  • Keep abreast of developments in the field; perform benchmarking and propose new acquisitions.
  • Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
  • Assists with visualizations and updating information material such as web pages or brochures.
  • Provide guidance to new/junior staff.
  • Perform other duties as assigned.

Work Experience

A minimum of seven (7) years of progressively responsible experience in information technology is required. The minimum years of relevant experience is reduced to five (5) for candidates who possess a first-level university degree or higher. Experience in SharePoint Online, encompassing expertise in page design, document libraries, lists, and forms management is required. Experience with Power Platform, particularly in Power Apps and Power Automate is desirable. 1 year or more of experience in data analytics or related area is desirable.


  • English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.





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