Investigations Associate Internal only G 12

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UNRWA - United Nations Relief and Works Agency for Palestinian Refugees

Org. Setting and Reporting
UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Investigator Associate is responsible to the Senior Investigator.
– Provides technical support to investigators through gathering background documentation and carrying out basic legal research, providing preliminary recommendations, contributing to discussions concerning field investigation procedures, applicable policies and specific case developments. – Prepares and processes standard investigation-related documentations, including notifications to managers, terms of reference for preliminary assessments and investigations, and official correspondence addressed to witnesses and subjects in relation to their participation in the investigation. – Acts as secretary of the Field Office or Department of Internal Oversight Services (DIOS)Intake Committee including preparing its agenda, drafting minutes of meetings and related documentations; follows up, in coordination with the Senior Field Investigator or DIOS Investigations Officer (Intake), on the implementation of its recommendations. – As coordinated with the supervisor, liaises on behalf of the Investigations Unit with the Field Human Resources Office, the Field Legal Office, the DIOS or Field Offices and other relevant divisions as appropriate, to verify information and collect documentations relevant to investigation processes and the personnel involved; provides periodical status updates and reports, as appropriate. – Makes appropriate recording, organizing and following up the received complaints and misconduct allegations; arranges interviews and communicates with investigators, complainants, witnesses and subjects of investigations. – Creates, organizes and maintains a database for the Unit documentations; updates and keeps track of cases to be opened, processed or closed; searches and provides statistical and the other required information; provides input and assists in finalizing investigation reports to the required content and quality standard. – Follows up with Finance, Human Resources and Administrative Services, as required, on financial, HR, Administrative and support services, including logistics for meetings, travel management, financial codes and other relevant matters. – Prepares draft of correspondence and maintains all working folders/files, including strictly confidential case files; works closely with the Field Legal Office staff to coordinate referencing and background searches. – Implements technical guidance received from DIOS in relation to Investigations; assists in the preparation and forwarding of reports and other information to DIOS as required. – Performs other duties as may be assigned by the supervisor.
UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. – Applying Technical Expertise. – Planning and Organizing. – Analyzing. – Following Instructions and Procedures. – Coping with Pressure and Setbacks. For guidance on how to prepare for competency-based interviews: https://careers.un. org/lbw/home.aspx?viewtype=AYI
– A university degree from an accredited educational institution in Law, Investigations, Human Resources, Management or a related discipline.
Job – Specific Qualification
Not available.
Work Experience
At least two years of relevant experience in supporting investigation, administrative inquiries or similar work is required . A university degree from an accredited educational institution in Law, Investigations, Human Resources, Management or a related discipline is required . Very good command of spoken and written English and Arabic is required . Experience in the United Nations system is desirable . Knowledge of UNRWA Staff Rules and Regulations is desirable . Are you currently residing in Duty station. Please specify your current location. It is required.
– Very good command of spoken and written English and Arabic.
– Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
Conditions of service: Contract Type: Fixed Term Appointment for 3 years; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary, Grade 12 Monthly basic salary JD 780.00. Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). This vacancy notice is open to internal candidates . Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade. Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit:
United Nations Considerations
Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
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