Media & Communication Officer

3 Min Read

Norwegian Refugee Council




Generic responsibilities

Content creation 

  • Document testimonies, stories, photos, and others to deliver high quality, and impactful communications products, in line with NRC protection standards (consent, respect, dignified portraying) 
  • Draft high-quality creative public products (stories, case studies, social media content) that portray the humanitarian situation and needs in a manner that is dignified, people-centred, and in line with NRC guidelines

Branding & Design 

  • Monitor the correct use of the NRC brand in all visibility materials and support programme teams by designing quality visibility materials, as well as a range of communications products (presentations, reports, brochures) 

Donor Compliance

  • Support the implementation and monitoring of all the different grants’ communication plans, in line with donor requirement (photos, case studies, social media, infographics, videos etc), and in close collaboration with program and field teams


  • Monitor local media on topics of relevance to NRC Sudan and liaise professionally and efficiently with national and international journalists when required. 

Specific responsibilities 

Content creation 

  • Develop weekly social media content in English in coordination with the advocacy manager and regional media and communications adviser.
  • Develop the multimedia portfolio of NRC Sudan on NRC visuals, especially in terms of videos and      pictures, creating a database of photos and videos for each of NRC Core Competence and Field Offices.
  • Coordinate with programme teams and draft compelling stories on the communities we serve, emerging issues, and our response in line with the communications and advocacy strategy of NRC 

Branding and Design 

  • Design infographics, social media cards other creative content for social media 

Donor compliance 

  • Conduct trainings and on the job technical capacity building of programme staff to produce quality communication materials and visibility


  • Respond swiftly to media requests and ensure adherence to the signoff process in public communications
  • Facilitate interviews and media work from the field



  • At least two years experience working with INGOs, or equivalent experience working in media and communications 
  • Relevant university degree (for example, communications, journalism, languages)
  • Very strong experience drafting material for public dissemination (stories, articles, photo essays)
  • Experience creating social media content in a professional setting
  • Demonstrated ability to take excellent photographs, strong video taking and editing, good commend of Photoshop (Adobe) or relevant image-editing programs
  • Experience in using in-design and other design softwares
  • Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint)
  • High level of English language proficiency (speaking, reading, writing)
  • Demonstrated ability to interact with vulnerable population in a respectful and dignified manner





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