Office Specialist 2 in ENTERPRISE, Oregon

Aging and People with Disabilities (APD), part of the Oregon Department
of Human Services, is seeking a dedicated and compassionate individual
for an Office Specialist 2 in our Enterprise office. SUMMARY OF DUTIES
In this position, the majority of your day will be working in a team
environment helping individuals and families seeking services by
providing specialized assistance at the front desk and on the phone.
This position helps to guide customers of the Aging and People with
Disabilities population through the sharing of rules, policies,
procedures and programs in collaboration with other branch staff. You
will be responsible for making decisions regarding requests for
information from the public and entering that confidential information
into the ONE system. Decisions could also include referring Oregonians
to community resources or making appointments with the Oregon Department
of Human Services for requested services. This position also may include
a wide variety of data entry such as processing payroll and provider
payments. Will also be responsible for other financial and
administrative tasks in support of the branch office operations. &
#8239; MINIMUM QUALIFICATIONS Two years of general clerical experience
that includes keyboarding, word processing, or other experience
generating documents; OR An associate degree in any field; OR An
equivalent combination of education and experience. ESSENTIAL ATTRIBUTES
Face-to-face customer service experience in an office setting Experience
gathering information from customers to help determine the type of
services to meet the needs of the customer Experience with repetitive
data entry Experience handling a high volume of multiple tasks with
competing deadlines Experience working with a variety of software and/or
databases in an office setting