Patient Access Representative – Center for Academic Internal Medicine – McLaren Careers in Bay City, Michigan

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McLaren Health Care

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management.

Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.


  • Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner

  • Responds promptly, professionally and courteously to all customers’ needs

  • Cooperates and communicates effectively with all McLaren Health Care team members

Keywords: Receptionist, secretary, office, clerical, front desk


  • High School Diploma or GED

  • Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

  • Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators


  • Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted

  • Certification in medical billing, coding, or equivalent job specific certification

  • Working knowledge of CPT, HCPCS, and ICD-10

  • One-year experience in Revenue Cycle

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

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