Sales Account Coordinator, Perfumery & Beauty in Istanbul, Turkey

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Job title – Sales Account Coordinator, Perfumery & Beauty

Location – Istanbul (Vadi Istanbul office), Turkiye

Job Model – Hybrid

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

  • Support sales executives to manage their accounts, both externally (with clients) and internally ;

  • Support projects administration, account management activities (such as customer data and products life cycle) and routine inquiries from clients.

  • Handle customer projects: enter and follow up in project management tool according to established rules, coordinate activities with other functions involved, including sampling for clients and for consumer tests.

  • Create and maintain new product introductions and discontinuation information

  • Manage all commercial data (MDM requests, CMIRs, prices and price conditions, M&L notices, product portfolio, products submitted etc).

  • Prepare and organize client meetings and submissions, take care of day to day client requests; collaborate with Customer Care to ensure client satisfaction.

  • File and maintain all commercial documents, including contracts and agreements and perform general administrative tasks.

    We bring

    • The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;

    • A space to grow by encouraging and supporting curiosity and an open mindset;

    • A culture that prioritizes safety and well-being, both physically and mentally;

    • A flexible work environment that empowers people to take accountability for their work and own the outcome;

    • A firm belief that working together with our customers is the key to achieving great things;

    • An eagerness to be one team and learn from each other to bring progress to life and create a better future;

    You Bring

  • Bachelor’s degree in business administration or equivalent.

  • At least 5 years’ experience as Commercial assistant/sales support in a multinational company.

  • Mastering of IT systems & tools: SAP (CMIR, MDM customer, MDM material, sampling, pricing) Project master, Spire, Class, Encyclopedia, Sharepoint

  • In depth knowledge and usage of sales working processes and rules

  • Great communication skills, collaborative and able to work with multiple teams / stakeholders.

  • Excellent analytic skills and attention to details

  • Fluent in English

    dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

    dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

    We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

    About dsm-firmenich

    As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.


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