Sales Operations Lead, SMGS Ops – WWSO Sales & Biz Ops in Seattle, Washington

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AWS Sales Marketing and Global Services Operations (SMGS) is seeking a Sales Operations Lead to work with the Core Services and Advanced Compute teams globally. This role will be a member of the Service-Aligned Operations team supporting Worldwide, GTM and Area Specialists, partnering to help grow adoption for strategic AWS domains and services. This role will require strong organizational, project management, communication and analytical skills. Essential per-requisites for success include attention to detail, ability to work independently in a highly ambiguous and fast paced environment, a start-up mindset, and willingness to be hands-on. The ideal candidate has broad technical skills and financial acumen, deep sales strategy experience, a curious mindset, ability to manage and prioritize in a complex, large, matrixed and ambiguous environment, as well as a demonstrated ability to influence without explicit authority.

In this role, you will work closely with members of the Specialist teams for Core Services and Advanced Compute, to ensure we are capturing and surfacing the best data and information to make optimal business decisions across our global program.

Key job responsibilities

  • Act as a trusted advisor to Specialized Sales leaders, leveraging data and analyses to land business insights, develop GTM strategies, and scale the business

  • Drive improvements to reporting tools, methods, and processes used by the team to increase the availability and granularity of actionable data

  • Manage the administration and execution of the team’s targets, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results

  • Manage the rhythm of the business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics

  • Work directly with large data sets, models, and technical tools supporting them

  • Active collaboration with leadership in AWS Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation

  • Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way

  • Drive simple, scalable solutions to difficult problems

  • Support the Annual Planning process by completing deliverables for territory, quota and goal submissions

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

We are open to hiring candidates to work out of one of the following locations:

Dallas, TX, USA | Denver, CO, USA | San Francisco, CA, USA | Santa Clara, CA, USA | Seattle, WA, USA

Basic Qualifications

  • Bachelor’s degree or equivalent

  • 10+ years of Microsoft Excel experience

  • Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent

  • Experience with SFDC, Tableau or PowerBI or Amazon QuickSight, Advanced Excel skills, SQL, SmartSheet

Preferred Qualifications

  • Master’s degree or equivalent

  • Experience using Salesforce (or other CRM tool) or BI tools

  • Experience presenting to senior leadership

  • A motivated self-starter who can work independently in a fast paced, ambiguous environment

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

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