Senior Data Management Associate

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UNHCR - United Nations High Commissioner for Refugees



Staff Member / Affiliate Type

General Service


Temporary > Temporary Assignment/ Appointment

Hardship Level


Family Type


Residential location (if applicable)

Target Start Date


Target End Date


Job Posting End Date

July 18, 2024

Standard Job Description

Senior Data Management Associate

Organizational Setting and Work Relationships
The position is supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works independently with an oversight from the supervisor. The position directly supervises some support staff.
Contracts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

– Monitor the regular data entry activities and verify accuracy and relevance of data on a regular basis.
– Prepare regular database back-ups.
– Coordinate the data transfer of refugee records amongst camps.
– May be required to collect GIS data, update maps and undertake field trips to project sites.
– Ensure that the data which are mainly related to asylum seekers, refugees and persons of concern to UNHCR are correctly entered into the computer databases.
– Develop and run the required reports from the databases used in the operation including ProGress database and assist in analysis/interpretation of data to identify patterns/trends.
– Compile data and interpret the statistics for various reports.
– Develop forms and tools for data collection and analysis.
– Identify knowledge and hardware gaps of the operation in relation to all aspects of data management.
– Decide on data recorded in the database.
– Decide on appropriate resolution to incidents.
– Escalate issues to supervisor if the incident cannot be resolved within area of responsibility.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G7 – 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Information Technology Electronic Data Processing
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Not specified.

Microsoft SQL Server (2005 or later) Certification. Knowledge of Microsoft Access. Completion of UNHCR learning programmes or specified training relevant to the functions of the position. Previous experience working with UN/UNHCR.

Functional Skills
IT-Computer Literacy
DM-Data collection methodologies
DM-Data Management
DM-Database Management
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile


Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to successful reference checks and integrity clearance.

A break of minimum 31 days is required before a staff member who currently holds a Fixed-term or Indefinite Appointment may be rehired on a Temporary Appointment.
UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

Only short-listed candidates will be notified. The recruitment process might include written test and/or oral interview for this job opening. No late applications will be accepted.
External candidates should be legally present in Türkiye at the time of application, recruitment and hire.
Non-Turkish citizens are required to upload their residence permits or relevant documents under the ‘Certifications’ section, by selecting the type as ‘Personnel Administration – Other’, in order to be considered for this job opening. Applications by non-Turkish citizens will NOT be considered if a valid residence permit is not attached to the application.
For further information on how to apply, please visit ‘UNHCR – Application and Selection’ page, at .

Operational Context:

The CCCM Cluster for North-West Syria (NWS) is based in Gaziantep and coordinates the response of over 58-member organizations. The position of Senior Data Management Associate plays a key role in the day-to-day operation of the CCCM Cluster and contributes to the implementation of its overall strategy for NWS. The Senior Data Management Associate will be responsible for: (1) data collection in close collaboration with over 58 CCCM members, (2) data verification and analysis by communicating with the CCCM Cluster members, (3) provide technical support and guidance to the CCCM Cluster members on a daily basis, (4) organize the monthly meetings of the CCCM Cluster, (5) coordination and supervision of services provision in over 1,500 IDP sites in NWS, (6) across NWS, report various incidents occurring as well as monitor the timely response. The new lease of access into NWS has enabled humanitarian organisations to increase cross border movement and response, the Senior Data Management Associate will be central into regular cross border movements, engaging partners on ground and planning capacity building initiatives to improve coordination of assessments, data collection and reporting. S/he will represent the cluster in engaging with external stakeholders – particularly national NGOs, INGOs, and UN agencies – including during cluster meetings, inter-agency meetings, joint initiatives including advocacy, and in the delivery of trainings.

Desired Candidate Profile:

– Successful participation in the Operational Data management Learning Programme is desirable.
– Experience in web design and software development is an asset.
– Experience with relevant software such as ArcGIS, Mapinfo, SPSS, Epilnfo6, SQL Server, and/or proGress is desirable.
– Experience with HTML, PHP, ASP and/or Java is an asset.
– Arabic language is desirable.

Living and Working Condition:

On 6 February, two major earthquakes of 7.7 and 7.5 magnitude in Kahramanmaraş Province impacted eleven provinces in Türkiye’s southeast region and neighbouring Syria. The infrastructure and utilities in Gaziantep are largely preserved, and the city continues to benefit from efficient public transport system and smooth delivery of gas, water and electricity. Gaziantep is a regional industrial and trade hub, with thousands of businesses that have continued operating after the earthquake. Gaziantep has a good network of health facilities, including both public and private hospitals, some of which offer more sophisticated services. Housing in Gaziantep is widely available, but due to economic downfall in most of 2022 and following the earthquake, rental prices have significantly increased. Gaziantep also has a well-developed network of schools and is home to one of the largest universities in Turkiye. There are several private universities as well. However, education with international curricula is very limited and it may be challenging for families with younger children in need of adequate educational facilities in foreign language. English is not widely spoken, which may be challenging at times. However, people in Gaziantep are hospitable. Current operational circumstances may require long working hours due to ongoing emergency mode. Proximity to the Syrian border has led to a sensitive security in South-eastern Turkey since the Syrian conflict began. However, the level of general criminality is low. During the recent period the security situation in Southeast Turkey has been largely stable, with isolated incidents of deteriorated situation due to evolving security situation along the border with Syria. Following an increased engagement in the Syrian conflict by the Turkish Government the number of incidents targeting Turkish security forces has somewhat increased, but number of cross border incidents is rather limited in scale and frequency of occurrence. The current security levels in Southeast Turkiye is Level 2, with some parts of the AOR (10 Km distance from the border area, plus Reyhanli and Mardin in the east) at Level 4. There are no known direct threats towards the United Nations and its staff in the area but vigilance and awareness is required in the changing security environment. Due to the relatively recent developments at the border areas, the UN staff in Gaziantep are advised to increase their precaution measures in general. Area Security plans and Security levels are being updated. Gaziantep is a base for three UNHCR separate facilities- the SO Gaziantep (refugee operations), Resettlement Hub inaugurated in Dec 2022, and the Cross Border Operation that is engaged in the humanitarian interventions in Northwest Syria. SO Gaziantep provides support to Resettlement and Cross Border Operations through Admin and logistics functions, with occasional expansion to other types of support from various units in the office.

Technological awareness, Teamwork & collaboration, Planning & organizing, Organizational awareness, Managing resource, Communication, Commitment to continuous learning, Client & results orientation, Analytical thinking, Accountability.

Functional Clearance

This position doesn’t require a functional clearance

Required languages (expected Overall ability is at least B2 level)



Desired languages



Additional Qualifications


DM-Database Management, DM-Data collection methodologies, DM-Data Management, IT-Computer Literacy



Electronic Data Processing – Other, Information Technology – Other

Work Experience

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Other information

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