WPE Response Officer

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  • Contract
  • Yumbe

IRC - International Rescue Committee


The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background:

Founded in 1933, the International Rescue Committee (www.rescue.org) is a world leader in relief, rehabilitation and post-conflict development services for those uprooted or affected by violent conflict and oppression. The IRC is currently working in over 40 countries around the world, addressing both the immediate and lifesaving needs of conflict affected people in emergencies and the reconstruction needs of post-conflict societies.

The IRC began programming in northern Uganda in 1998 in response to mass displacement and devastation wrought by rebel group, the Lord’s Resistance Army. In 2002, the IRC expanded to the remote, conflict-affected region of Karamoja and in 2011, began working with refugees in Kampala. Monitoring the influx of South Sudanese refugees at the end of 2015, the IRC began scaling up its response to refugees arriving in the West Nile region. By promoting durable solutions that deliver on the interdependent aims of saving lives, strengthening institutions, and supporting social cohesion, the IRC in Uganda is laying the building blocks for long-term stability and development –bringing people from harm to home. The IRC currently works in 9 districts in Uganda, including Kitgum, Lamwo, Kyegegwa, Moroto, Amudat, Yumbe, Arua, Kasese and Kampala. The IRC will be moving into additional/new locations in refugee settlements in Moyo and Arua.

Job Overview/ Summary:

The WPE Response Officer (RO) oversees, coordinates and monitors case management and psychosocial services, and ensures women and girls who are survivors of gender based violence (GBV) receive quality services that are needed and desired in Yumbe district, specifically in the Bidibidi settlement. The RO is also responsible for training and supervising the WPE Social Workers, coordinating with humanitarian partners in the field and other IRC programs, and for ensuring proper utilization of the referral pathway. The RO will ensure that all direct service staff employ a survivor-centered approach to ensure that the clients’ wishes are respected and their safety and confidentiality are preserved at all times through the case management process.

Major Responsibilities:

  • In collaboration with the WPE Prevention Officer, oversee, coordinate and monitor Women Center activities and mobile services.
  • Participate in the development of the case management and Psychosocial Support (PSS) tools and resources, GBV information materials, and PSS activities for women and girls in target communities, and support their implementation.
  • Support roll out of new initiatives e.g. EA$E, Adult literacy while tracking progress on implementation and engagement of targeted clients.
  • Support implementation of the VSLA activities, business advisory, life-skills training offered to women and girls at the Women and Girls Centers.
  • Monitor field work and support social workers to provide quality, timely and age-appropriate survivor-centered case management services and psychosocial support to all clients in the Women and Girls Center ensuring strict adherence to the GBV guiding principles (Safety and Security, Confidentiality, Respect and No Discrimination)
  • Initiate, oversee and ensure proper use of the referral pathway in the provision of case management services.
  • Lead weekly case review meetings with Social Workers and case conferencing meetings on as needed basis to troubleshoot more complex cases and ensure best support for the client.
  • Advocate on behalf of clients with GBV service providers and other organizations to ensure effective referrals and increased access to services for clients in accordance with the survivors wishes.
  • Set up and maintain client files and ensure all required documentation in individual case files is completed in a timely manner and according to confidentiality guidelines, GBV guiding principles and IRC standards.
  • Oversee data collection through GBV Information Management System (GBVIMS) and activity M&E tools and systems, ensuring strict adherence to confidentiality and GBV best practice principles.
  • Submit daily, weekly, and monthly comprehensive work plans and reports to the supervisor.
  • Coordinate with WPE Database & Reporting Officer to analyze the information about GBV incidents and clients accessing the services, and make recommendations to improve service delivery.
  • Carry out performance management evaluation (PME) and ensure PME documentation for direct reports is in place and followed up regularly.
  • Collaborate with programme staff and operations to ensure that supplies are available for WPE activities in a timely manner and resources are available to support events, trainings, and workshops.
  • Participate and represent WPE program in relevant committees, clusters, task forces, and zone level coordination meetings.
  • Support the immediate supervisor to complete monthly cash projections, spend out plans and raise PRs for needed supplies.
  • Update, organize and maintain all WPE electronic and hard-copy files.
  • Provide continuous feedback to supervisor on any challenges in the work implementation to be addressed directly with corrective steps/measures if needed
  • Assist in the orientation of new staff by providing them with the necessary documents and materials for orientation
  • Ensure compliance with IRC policies and protocols of confidentiality, respect and safety.

Key Working Relationships

Position Reports to: WPE Manager

Position directly supervises: Social Workers

Other internal and/or external contacts:

Internal: Close coordination with IRC Protection, M&E, Finance, HR, Operations

External: Close collaboration with donors, local actors (local NGOs, UN agencies, government) and service providers’ part of the urban survivors of sexual and gender-based violence (SGBV) referral system

Professional
Standards:
The IRC and IRC workers must adhere to the values and
principles outlined in IRC Way – Standards for Professional Conduct.  These are Integrity, Service, and
Accountability.  In accordance with these
values, the IRC operates and enforces policies on Beneficiary Protection from
Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal
Integrity, and Anti-Retaliation.

IRC is an Equal Opportunity Employer and we value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request reasonable accommodation.

Deadline for receiving applications is June 29th,2024

Minimum Qualifications:

  • University degree in Social Sciences: Social Work, Gender/Women Studies, Public Health, or other appropriate fields
  • At least 2 years’ experience in the field of protection and Gender-based violence prevention in an emergency setting
  •    Ability to communicate sensitively and without judgment; good diplomatic and persuasion skills.
  •    Ability to use good judgment when making decisions and to take accountability for decisions made.
  •    Emotional maturity and stability to resolve conflicts in non-violent way and maintain appropriate boundaries
  •    Good interpersonal skills including ability to gain trust and build relationships
  •     Ability to handle multiple tasks; proven self-initiative and problem solving abilities.
  •    High standard of spoken and written English
  •    Good computer skills including Microsoft Excel, Access, Word, Outlook, and Power Point
  • Be able to work in a stressful setting and adapt quickly to changing environments.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.


Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

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