Concierge (Union) in New York, New York

4 Min Read

Brookfield Properties


Waterside – 30 Waterside Plaza


We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Position Summary

Provides service to property residents and visitors. Manages the entrance of the buildings and monitors the traffic into the buildings. Provides a warm greeting to all residents and guests.

Essential Job Functions

  1. Maintains knowledge and provides information to residents regarding available services and upcoming events in the city. Establishes and maintains ongoing contact with sources of information. Makes dinner, theater and local recreation reservations for residents. (15%)

  2. Prepares service requests, works closely with service contractors to ensure jobs are handled appropriately. (20%)

  3. Communicates with residents and families regarding questions or concerns and takes steps to resolve issues or refers them to appropriate employees. (20%)

  4. Greets residents and visitors. Keeps lobby bulletin board up to date with information of interest to residents. (20%)

  5. Plans and implements social and recreational programs for property residents such as movies, game nights and other social events. (10%)

  6. Assist residents with packages. (15%)


This position requires a(n) High school diploma / GED.

Additional degree(s) that are preferred for this position include:

Associate Degree in Concierge/Hospitality – customer service

Work Experience

Below is the required/preferred work experience for this position:

1-2 Years Concierge or Hospitality experience – Required


Commensurate with Experience – following the Union contract.

$21.13 – $27.90 hourly

Great Incentives!

  • Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

  • Full benefits package

  • Generous paid time off

  • 401(k) with company match

  • Growth and advancement opportunities

  • Lucrative referral bonus program

  • Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?!

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace


We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.


At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 800 properties and 350 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.

Apply Now

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