Humanitarian Affairs Manager

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United Nations Children's Fund




Under the general guidance of the Deputy Representative, support the planning, implementation, co- ordination, monitoring and evaluation of a large sized emergency programme (annual emergency programme throughput of about US$ 30 million), to ensure the well-being of vulnerable children and  mothers in Jordan.

How can you make a difference?

Humanitarian coordination

  • Continuous, effective and strategic coordination, communication, consultation and liaison are maintained with Government counterparts, UN agencies, NGOs, donors and allies in support of the special needs of children and women affected by emergency situations within the framework of the cluster approach and based on the Core Commitment for Children.
  • Management is kept informed of humanitarian developments in relevant policies, situation
  • Effective assistance is provided to the Deputy Representative in emergency operations oversight and program management with clear accountabilities.

Field operations

  • Effective coordination and implementation of humanitarian programmes at field level, oversee refugee camps field operations, ensuring programmatic and operational needs are addressed for smooth implementation
  • Continuous, effective and strategic field level coordination with relevant stakeholders, identify needs and gaps at field level and coordinate with relevant programme sections to address gaps.
  • Longer-term requirements of the emergency operation/interventions are determined to develop a  regular operational and staffing structure.

Humanitarian planning and reporting

  • Effective coordination of the development, monitoring and reporting of the Humanitarian Action for Children plan, including Situation Reports.
  • Emergency appeals and project proposals are prepared, and concerted efforts are put forward to   mobilize donor response and recovery/rehabilitation-related funding.

Technical support: emergency preparedness

  • Emergency preparedness is effectively arranged together with establishment of country contingency plans and early warning mechanisms.
  • Emergency plans of action are developed, and compliance and coordination of all sectors with the plans are implemented.
  • Policy advice on emergencies and programme guidance related to implementation of emergency preparedness measures are effectively provided.
  • Coordination and management of emergency preparedness and response and a consistent flow of information of the humanitarian situation are effectively maintained within the office.
  • Significant improvements are made in the emergency preparedness and response capability of UNICEF staff and implementing partners through conduct of effective training activities.
  • In the event of a new emergency, UNICEF’s presence is promptly established, and the initial emergency operational tasks are effectively executed, including provision of support for information communication technology, telecommunications facility and all staff security related assistance in the country office. For the ongoing Syrian Crisis response, coordinate the implementation of programmes at the camp level, liaising closely with programme sections and operations teams.
  • Needs assessment is effectively conducted to determine priorities and an appropriate intervention by UNICEF based on the local emergency situation affecting children and their families and community developments, potential threats and opportunities/issues in the country.
  • Emergency preparedness and response strategies are mainstreamed in the country office’s workplans. Sectoral input is provided for all related documents for the office’s Emergency Preparedness and Response, as well as for the Situation Analysis and the Country Programme Documents.


  • Within the delegated authority and under the given organizational set-up, the incumbent may be assigned the primary, shared, or contributory accountabilities for all or part of the following areas of major duties and key end-results.

Humanitarian coordination 

  • Represent UNICEF in meetings with government officials as well as multi-lateral and bi- lateral agencies, to advocate and promote UNICEF emergency programme goals and objectives, ensure effective coordination and communicate with major partners on organizational policies. Provide oversight to UNICEF engagement in sectoral-cluster working groups and ensure leadership in UNICEF’s AORs. Participate in tripartite and other meetings with ministries / NGOs / UN agencies responsible for emergency programme development and review and follow up on the implementation of recommendations and agreements.
  • Manage the implementation of the emergency programme. Assist the office in the formulation of the goals/objectives/strategies of the emergency programme, including the contributions to inter-agency appeals. Coordinate preparation of the above in line with Country Programme priorities and in collaboration with the Deputy Representative and the Heads of Section. Analyze, evaluate and consolidate all emergency programme documentation. Ensure effective preparation of plans of action and work plans for project implementation.
  • Identify core advocacy concerns, including resource requirements, and contribute key messages to broader advocacy initiatives of the UNICEF response to other actors. Support efforts to strengthen the capacity of the national/local authorities and civil society. Promote and support the training of  humanitarian personnel and capacity building of humanitarian partners, based on the mapping and understanding of available capacity.

Field operations

  • Ensure the effective implementation and management of emergency projects. In particular ensure that UNICEF activities are in line with existing policy guidance (including CCCs), technical standards, and relevant Government human rights legal obligations, both a central and a local level. Undertake field visits to emergency project areas, to assess local conditions and monitor project progress.
  • Ensure, by undertaking or facilitating, that effective assessment of local conditions for children and women in emergencies in Jordan is completed and regularly updated. Additionally, establish and maintain contact with community groups and other partners to stay abreast of the evolving situation of vulnerable women and children in Jordan. As a result of the above, prepare the necessary project proposals for emergency assistance and other related documentation (situation updates etc) for internal and external use.
  • Ensure logistic and flow of supply in the covered areas, including prepositioning of emergency supply in the framework of expanded programme planning and preparing consolidated supply plans on regular basis as well as oversee their implementation. Certifies the disbursement of funds, monitors expenditures, coordinates and supervises all donor reports related to emergency funding and submits financial status reports.

Humanitarian planning and reporting

  • Ensure full integration of the IASC’s agreed priority cross-cutting issues, namely human rights, HIV/AIDS, age, gender and environment, utilization participatory and community-based approaches. In line with this, promote gender equality by ensuring that the needs, contributions and capacities of women and girls as well as men and boys are addressed.
  • Prepare in a timely way emergency programme progress reports for the decision making process and information purposes of UNICEF management, donors, partners and allies.

Technical support: emergency preparedness

  • Ensure the completion of internal UNICEF Emergency Preparedness and Response procedures within the Jordan Office – including emergency training, EW / EA updating, and EPR plan preparation and updating.

To qualify as an advocate for every child you will have…

The following minimum requirements:


  • Advanced University degree in one of the following fields: social sciences, public administration, law, public health, nutrition, international relations, business administration or other related disciplines. Preferably a combination of management, administration, and relevant technical fields.

Work Experience:

  • Eight years of progressively responsible work experience at the national and international levels in programme/project development, planning, implementation, monitoring, evaluation and administration is required including demonstrated experience in working in a protracted emergency crisis and managing teams. Experience working in a middle income in emergency context is highly desirable. Specialized training/experience in emergency response management is an asset.

Language Requirements: 

  • Fluency in English and a second UN language; Local working language of the duty station an asset (Arabic)





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