Project Support Assistant (Part Time – 50%)

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  • Contract
  • Amman

ILO - International Labour Organization


Grade: G4 

Vacancy no.: BEY/DC/2024/18
Publication date: 30 May 2024
Application deadline (midnight local time): 13 June 2024


Job ID: 11992 
Department: RO-Arab States/DWT-Beirut 
Organization Unit: RO-Arab States/DWT-Beirut 
Location: Amman   
Contract type: Fixed Term 

Contract duration: 1 July 2024-30 June 2025 (renewable upon satisfactory performance and availability of funds) 


Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.


In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.


The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates*

*The recruitment process for General Service positions is subject to specific local recruitment criteria.


The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to [email protected].


Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.


*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is 6,984.5 (JOD) yearly.


The Better Work Jordan (BWJ) Programme aims to improve labour standards and enterprise performance in the apparel industry. BWJ was established at the Ministry of Labour request in 2007 and began operations in mid-2008. It is a partnership between the UN’s International Labour Organization (ILO) and the World Bank’s International Finance Corporation (IFC).

At the enterprise level, BWJ’s activities are comprised of two stages. The first stage is designed to identify the needs of enterprises in terms of labour compliance. The second stage focuses on advisory and training services. BWJ works with participating enterprises to develop and implement a unique improvement plan that systematically addresses all violations and deviations from the applicable laws and standards. BWJ’s ultimate goal is upgrading enterprise economic and labour standards performance through customized training and remediation.

On the sectoral level, BWJ supports stakeholder organizations representing government, workers, and employers by building their capacity to develop a competitive sector providing employment opportunities in conditions of freedom, equity, security, and human dignity. To this end, BWJ is undertaking several initiatives. These include capacity-building programs for the Ministry of Labour and the General Trade Union of Workers in Textile, Garment, and Clothing and a policy-oriented research project on the apparel sectors’ value-added economy.


Reporting lines:

The Project Support Assistant will work under the direct supervision of the BWJ Finance officer and the overall guidance of the BWJ program manager.

Description of Duties

1. General office management, administrative and logistic support for meetings, seminars and/or workshops organized under the project/programme.

2. Process all administrative arrangements for official travel, including travel authorizations, visas and other required clearances.

3. Assist in calculating cost estimates and compile documents and materials for missions for colleagues, resource persons and participants of meetings, seminars and project-related activities.

4. Compile routine financial data and information for project-related activities. Enter data to classify and code transactions.

5. Prepare and process transactions in IRIS including contracts, travel requests, purchase orders, purchase requisitions and external payment authorisations.

6. Arrange payments of resource persons, such as daily subsistence allowance. Draft payment-related correspondence, ensure follow-up and maintain records.

7. Perform other relevant duties as assigned.

Required qualifications


Completion of secondary school education.


At least three years’ experience in general office management and clerical support work. Experience in other UN agencies is preferable.


Excellent knowledge of English and good working knowledge of Arabic.


In addition to the ILO core competencies (Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration), this position requires:


  • Ability to organize own work.
  • Ability to prioritize work assignments, organize own schedule, perform routine work independently, meet deadlines and adapt to changing demands and multiple tasks.
  • Proficient in basic computer software (Microsoft Word, PowerPoint, Excel, Adobe Reader) and ability to use other software packages required by the Office.
  • Ability to obtain services from other work units inside or outside the office for completion of tasks.
  • Ability to work as a member of a team and manage a heavy workload under time pressure.
  • Knowledge of practices and procedures for preparing administrative documents and maintaining filing systems.

Competencies (continued)

  • Ability to draft correspondence and correct documents in accordance with established standards.
  • Ability to work with accuracy and to pay attention to detail.
  • Excellent oral and written communication skills.
  • Customer service skills in order to provide courteous, prompt and efficient responses to clients.
  • Understanding of principles of non-discrimination and gender equality.
  • Ability to work in a multicultural environment and gender-sensitive behaviour and attitudes are also required. 

optional section (if needed)

Candidates assessed by the Panel and considered to be eligible for appointment but who are not selected for this vacant post may be offered an assignment to another position at the same or lower grade provided that they meet the minimum qualifications required.


Recruitment process


Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.


Fraud warning


The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account – – should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.

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